[Oct 12, 2022] Free Salesforce Certified Advanced Administrator ADX-211 Official Cert Guide PDF Download
Salesforce ADX-211 Official Cert Guide PDF
NEW QUESTION 72
AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile. How can the administrator meet this requirement?
- A. Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.
- B. Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.
- C. Create a public group for the users and a custom parent case record with the record type; share this case by record owner.
- D. Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.
Answer: B
NEW QUESTION 73
In a two-step approval process where the first step is a hiring manager and second is the appropriate director, which of the following relationship types would a system administrator use to establish a relationship between the two approvers? * (1 Point)
- A. Master detail relationship
- B. Hierarchical relationship
- C. Look up relationship
- D. Sibling relationship
Answer: B
NEW QUESTION 74
Which two values roll up the hierarchy to the manager for Collaborative Forecasting?
Choose 2 answers.
- A. Quota amount
- B. Expected revenue
- C. Opportunity amount
- D. Product quantity
Answer: C
NEW QUESTION 75
A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.
What permission should be reviewed to determine if it is missing from the administrator user or profile?
- A. API Enabled
- B. Create and Upload Change Sets
- C. Deploy Change Sets
- D. Modify Metadata Through Metadata API Functions
Answer: A
NEW QUESTION 76
Universal Containers purchased Field Service Lightning Licenses in Production and wants to make these license available in an active development sandbox with the minimum development impact.
How should an administrator create these licenses in the sandbox?
- A. Submit a Salesforce support case.
- B. Refresh the sandbox from production.
- C. Use the Match Production Licenses tool.
- D. Merge Production and the sandbox using a template.
Answer: B
NEW QUESTION 77
When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error:
Which two consideration would cause this error?
- A. A validation rule prevents the field update
- B. The approval process is assigned to a queue.
- C. This field updated is on a cross-object.
- D. The approval assigned in the process is inactive
Answer: A,D
NEW QUESTION 78
What are two capabilities of Enterprise Territory Management?
Choose 2 answers.
- A. The ability to use filter-based opportunity criteria to expand assignment rules
- B. The ability to use 20 territories assignment rules per model
- C. Prioritize territories to indicate highest priority or lowest priority
- D. Territory hierarchy replaces the role hierarchy for sharing
Answer: A,C
NEW QUESTION 79
The VP of sales wants to require that the next step field is always updated when an opportunity stage is changed.
How can this process be automated?
- A. Create a validation rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),NOT(ISCHANGED(NextStep))). - B. Create a workflow rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),ISCHANGED(NextStep)). - C. Create a workflow rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep)) - D. Create a validation rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep))).
Answer: B
NEW QUESTION 80
Which two should an administrator consider when setting up Salesforce CRM Content ? Choose 2 answers.
- A. A validation rule can ensure a description is required for all contributed content.
- B. The content type determines which fields appear on the Content Detail page layout.
- C. The library type determines the size of files that can be contributed to content.
- D. An approval process can ensure that all product-related content is reviewed.
Answer: A,B
NEW QUESTION 81
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?
- A. Enable Subtab Record Browsing in the Setup menu.
- B. Create a screen flow to pull all related opportunities onto one page.
- C. Implement Service Console.
- D. Configure Split Lit Views.
Answer: C
NEW QUESTION 82
What can a system administrator do to simplify searching in Knowledge for users? Choose three answers. * (1 Point)
- A. Filter by Language
- B. Enter predefined search input (autocomplete)
- C. Create Knowledge Categories
- D. Create synonyms
Answer: A,C,D
NEW QUESTION 83
Cloud Kicks has a requirement to display sensitive data only to appropriate users. The amount m the Salary field on the User object should display data only when the user record is being viewed by the user or by users with the MR profile. For all other users viewing the user record, the Salary field should display the word "Confidential* as text in the field.
What should the administrator to fulfill this requirement?
- A. Validation Rule
- B. Formula field
- C. Process Builder
- D. Page Layout
Answer: C
NEW QUESTION 84
Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce?
Choose 2 answers
- A. Offer a Chat button on the company website.
- B. Enable the Service Cloud Console app on the company's website.
- C. Enable Chatter Questions in the company's customer Community
- D. Expose the case feeds option on the company's website.
Answer: A,D
NEW QUESTION 85
Which two results can be expected it an administrator uses Data Loader to transfer ownership of account records? Choose 2 Answers.
- A. All account teams are removed from the records that are transferred.
- B. All ownership-based sharing rules for the records are recalculated.
- C. All manual sharing is removed from the records that are transferred.
- D. All new owners are automatically notified of their new account ownership.
Answer: C,D
NEW QUESTION 86
Which three features are supported in delegated administration?
- A. Unlock non-Communities users
- B. Create and edit users
- C. Set org-wide sharing defaults
- D. Manage custom objects
- E. Unlock Communities users
Answer: A,B,D
NEW QUESTION 87
The marketing department at universal containers regularly changes the
page layout requirements for its custom marketing objects. The VP of
Marketing has asked the administrator for permission to configure only
these objects.
What can the administrator do to meet this request?
- A. Grant the VP of marketing the ability to log in as a user who is a system administrator.
- B. Enable the marketing user permission on the user recrord for the VP of Marketing
- C. Set up the VP of Marketing as a delegated administrator for the custom marketing objects.
- D. Create a custom profile with edit permission on the custom marketing objects and assign to the VP of marketing.
Answer: D
NEW QUESTION 88
Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?
- A. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings.
- B. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.
- C. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings.
- D. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.
Answer: D
NEW QUESTION 89
When an administrator enables customizable prebuilt entitlements, which three options are automatically created?
Choose 3 answers
- A. Three milestone types
- B. One Warning Action
- C. One SLA process
- D. Three field updates
- E. One escalation rulte
Answer: A,C,E
NEW QUESTION 90
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Rollup fields are calculated prior to save.
- B. Roll-up types include COUNT, SUM, and AVG.
- C. Roll-up summary fields are created on the master side of a master-detail relationship.
- D. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
Answer: C,D
NEW QUESTION 91
At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard.
What should the administrator recommend?
- A. Create a custom app with a dashboard.
- B. Email the dashboard to the Sales Team every morning.
- C. Add the dashboard to the Sales team's home page.
- D. Update the Sales team's app with a new dashboard.
Answer: C
NEW QUESTION 92
Cloud Kicks has a policy of closed opportunities being uneditable. At times, adjustments have to be made on the Opportunity for accounting reasons. In order to keep the original Opportunity's integrity, a custom object to track adjustments has been created. The users need a Roll-Up Summary field to track the number of adjustments.
How should the administrator accomplish this?
- A. Create a Lookup Relationship field on adjustments.
- B. Create a Lookup Relationship on opportunities.
- C. Create a Master-Detail Relationship on opportunities.
- D. Create a Master-Detail Relationship field on adjustment
Answer: D
NEW QUESTION 93
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