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CompTIA A+ Certification Exam: Core 2 Certification Sample Questions and Practice Exam
CompTIA 220-1102 Exam Syllabus Topics:
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NEW QUESTION 29
An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?
- A. Determine if the device has adequate storage available.
- B. Confirm a strong internet connection is available using Wi-Fi or cellular data
- C. Verify all third-party applications are disabled
- D. Check if the battery is sufficiently charged
Answer: A
NEW QUESTION 30
A technician is installing new network equipment in a SOHO and wants to ensure the equipment is secured against external threats on the Internet. Which of the following actions should the technician do FIRST?
- A. Ensure all devices are from the same manufacturer.
- B. Change the default administrative password.
- C. Install the latest operating system and patches
- D. Lock all devices in a closet.
Answer: B
NEW QUESTION 31
Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?
- A. Scareware
- B. Pretexting
- C. Spoofing
- D. Vishing
Answer: D
NEW QUESTION 32
A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?
- A. Motion sensors
- B. Bollards
- C. Access control vestibule
- D. Guards
Answer: B,D
NEW QUESTION 33
A systems administrator is setting up a Windows computer for a new user Corporate policy requires a least privilege environment. The user will need to access advanced features and configuration settings for several applications. Which of the following BEST describes the account access level the user will need?
- A. Guest account
- B. Administrator account
- C. Standard account
- D. Power user account
Answer: C
NEW QUESTION 34
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?
- A. Continue researching the issue
- B. Inform the CEO the repair will take a couple of weeks
- C. Escalate the ticket
- D. Repeat the iterative processes
Answer: A
NEW QUESTION 35
A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?
- A. Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper
- B. Open Settings, select System, select Display, click Browse, and then locate and open the image the user wants to use as the wallpaper
- C. Open Settings, select Apps, select Apps & features, click Browse, and then locate and open the image the user wants to use as the wallpaper.
- D. Open Settings, select Accounts, select, Your info, click Browse, and then locate and open the image the user wants to use as the wallpaper
Answer: A
NEW QUESTION 36
Before leaving work, a user wants to see the traffic conditions for the commute home. Which of the following tools can the user employ to schedule the browser to automatically launch a traffic website at 4:45 p.m.?
- A. Eventvwr.msc
- B. lusrmgr.msc
- C. perfmon.msc
- D. taskschd.msc
Answer: D
NEW QUESTION 37
A technician needs lo formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
- A. NTFS
- B. FAT32
- C. ext4
- D. exFAT
Answer: A
Explanation:
Since Windows systems support FAT32 and NTFS "out of the box" and Linux supports a whole range of them including FAT32 and NTFS, it is highly recommended to format the partition or disk you want to share in either FAT32 or NTFS, but since FAT32 has a file size limit of 4.2 GB, if you happen to work with huge files, then it is better you use NTFS
NEW QUESTION 38
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
- A. Bridge the LAN connection between the laptop and the desktop.
- B. Set the laptop configuration to DHCP to prevent conflicts.
- C. Remove the static IP configuration from the desktop.
- D. Replace the network card in the laptop, as it may be defective.
Answer: C
Explanation:
The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
NEW QUESTION 39
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?
- A. .exe
- B. .deb
- C. .vbs
- D. .app
Answer: D
NEW QUESTION 40
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?
- A. Ask the user to click in the Search field, type Check for Updates, and then press the Enter key
- B. Have the user consider using an iPad if the user is unable to complete updates
- C. Advise the user to wait for an upcoming, automatic patch
- D. Have the user text the user's password to the technician.
Answer: A
NEW QUESTION 41
A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
- A. NTFS
- B. FAT32
- C. ext4
- D. exFAT
Answer: A
NEW QUESTION 42
A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?
- A. Screen lock
- B. Locator applications
- C. Remote wipe
- D. Anti-malware
Answer: C
NEW QUESTION 43
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.

Which of the following should be done NEXT?
- A. Educate the user on the solution that was performed.
- B. Tell the user to take time to fix it themselves next time.
- C. Send an email to Telecom to inform them of the Issue and prevent reoccurrence.
- D. Close the ticket out.
Answer: A
NEW QUESTION 44
Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?
- A. Chrome OS
- B. Windows
- C. macOS
- D. FreeBSD
Answer: A
NEW QUESTION 45
A technician is installing a new business application on a user's desktop computer. The machine is running Windows 10 Enterprise 32-bit operating system. Which of the following files should the technician execute in order to complete the installation?
- A. Installer_Win10Enterprise.dmg
- B. Installer_x64.exe
- C. Installer_x86.exe
- D. Installer_32.msi
- E. Installer_Files.zip
Answer: C
NEW QUESTION 46
A user purchased a netbook that has a web-based, proprietary operating system. Which of the following operating systems is MOST likely installed on the netbook?
- A. Linux
- B. macOS
- C. Windows
- D. Chrome OS
Answer: B
NEW QUESTION 47
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?
- A. Differential backup
- B. Incremental backup
- C. Off-site backup
- D. Full backup
Answer: A
NEW QUESTION 48
A Chief Executive Officer has learned that an exploit has been identified on the web server software, and a patch is not available yet. Which of the following attacks MOST likely occurred?
- A. On-path
- B. Denial of service
- C. Brute force
- D. Zero day
Answer: D
NEW QUESTION 49
An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?
- A. Network utilization will be significantly increased due to the size of CAD files
- B. All updated software must be tested with alt system types and accessories
- C. Extra technician hours must be budgeted during installation of updates
- D. Large update and installation files will overload the local hard drives.
Answer: A
NEW QUESTION 50
A technician just completed a Windows 10 installation on a PC that has a total of 16GB of RAM. The technician notices the Windows OS has only 4GB of RAM available for use. Which of the following explains why the OS can only access 46B of RAM?
- A. The RAM has compatibility issues with Windows 10.
- B. The newly installed OS is x86.
- C. The UEFI settings need to be changed.
- D. Some of the RAM is defective.
Answer: B
NEW QUESTION 51
A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?
- A. System
- B. Language
- C. Personalization
- D. Ease of Access
Answer: B
NEW QUESTION 52
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