Updated Free Avaya 78201X Test Engine Questions with 132 Q&As
The Best Avaya ACSS 78201X Professional Exam Questions
Avaya 78201X certification is a valuable credential for professionals who work with the Avaya IP Office platform. Avaya IP Office™ Platform Support Certified Exam certification demonstrates that the professional has the knowledge and skills required to implement, configure, and maintain the Avaya IP Office platform. Avaya IP Office™ Platform Support Certified Exam certification exam is a rigorous test of the candidate's knowledge and skills in these areas. Avaya IP Office™ Platform Support Certified Exam certification is recognized globally as a valuable credential for professionals in the communications industry.
NEW QUESTION # 19
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
- A. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
- B. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
- C. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
- D. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
- E. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
Answer: A,B,D
NEW QUESTION # 20
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?
- A. All of them as 9.1 does not support any of the application.
- B. None, all applications can be upgraded to 9.0 or higher.
- C. Only one-X Portal as it is supported in 9.0 or higher.
- D. Only CCR as it is not supported in 9.0 or higher.
Answer: D
NEW QUESTION # 21
Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?
- A. System Status Application
- B. Call Detail Reporter
- C. Advanced Summary Reporter
- D. Historical Reporting Application
Answer: A
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100150298
NEW QUESTION # 22
A customer has the UCMv2 installed in their IP Office 500 V2. They are using one-X Portal for 25 of their users.
In this scenario, what is the maximum voicemail ports supported on the Voicemail Pro?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 23
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
- A. Users
- B. Voicemail Pro Modules
- C. Auto Attendant menu
- D. Hunt Groups
Answer: B
NEW QUESTION # 24
Which statement about Manager used in conjunction with Server Edition is correct?
- A. Manager is not compatible with Server edition and you must use Web Manager to configure the system.
- B. Manager can only be installed from the Admin DVD.
- C. Manager can be installed from either the admin DVD or Web Management.
- D. Manager is the only application you can use to configure User on the Server Edition.
Answer: B
NEW QUESTION # 25
To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?
- A. Admin System
- B. Maint Admin
- C. System Status group
- D. Installation group
Answer: C
NEW QUESTION # 26
A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.
How would you recommend the users do this?
- A. Copy and paste all contacts from Outlook in their personal directory.
- B. Import the Outlook contacts using a .csv format.
- C. Add each Outlook contact individually into the personal directory.
- D. Inform the customer this is not recommended.
Answer: B
NEW QUESTION # 27
Which statement about the Linux OS for IP Office is true?
- A. The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.
- B. IP Office system configurations can be completed using either the Linux command line or a GUI interface.
- C. The Linux OS is an optional component that can be installed after IP Office Server Edition installation.
- D. The base operating system installed is CentOS.
Answer: C
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100175282 Page: 15
NEW QUESTION # 28
Which type of license is now supported by Avaya IP Office Release 10 software?
- A. PLDS
- B. ADI
- C. Linux
- D. Windows
Answer: A
NEW QUESTION # 29
A customer wants to use one of their local servers to supply the time and date for the IP Office.
In the System menu/Time Config Source, which setting would you select to achieve this?
- A. None
- B. Local
- C. SNTP
- D. Voicemail Pro/Manager
Answer: C
NEW QUESTION # 30
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
- A. IP Office is not receiving the ICLID from PSTN.
- B. Improper configuration of the system Locale.
- C. High level is set on Incoming Call Route.
- D. Ring delay is not configured on system telephony settings.
Answer: A
Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf
NEW QUESTION # 31
Which two applications can you use to configure Users, Hunt Groups, and Incoming Call Routes? (Choose two.)
- A. Web Manager Admin
- B. WebLM
- C. Web Manager
- D. Manager
Answer: C,D
NEW QUESTION # 32
A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to apply this feature?
- A. Apply a short code to all external lines.
- B. Apply s short code to a user right.
- C. Apply a short code to each user individually.
- D. Apply a short code to each system short codes.
Answer: D
NEW QUESTION # 33
Which two email clients are supported for IP Office IMAP services? (Choose two.)
- A. Microsoft Office Communicator
- B. MS Outlook
- C. Lotus Messages
- D. Lotus Notes
Answer: B,D
NEW QUESTION # 34
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