Exam L4M6 Topic 5 Question 25 Discussion

Actual exam question for CIPS's L4M6 exam
Question #: 25
Topic #: 5
A company has just hired a new cleaning firm to clean their offices. The specification for the clean was detailed in an appendix in the contract and included a list of pre-approved products that the cleaning firm should use. The cleaners that were sent to site had not read the contract and therefore did not use the appropriate products. What is the reason for the failure of this?

Suggested Answer: A Vote an answer

This is an example of poor-communication. The information was not passed from the person who signed the contract to the staff on site who were to do the cleaning. See p.158 on communication issues.

by Patricia at Nov 12, 2023, 02:05 AM

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