Exam Order-Management-Administrator Topic 1 Question 34 Discussion
Actual exam question for Salesforce's Order-Management-Administrator exam
Question #: 34
Topic #: 1
Question #: 34
Topic #: 1
An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?
Suggested Answer: B Vote an answer
Explanation
The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
by Yetta at Jun 06, 2024, 01:27 PM
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