Exam Salesforce-Certified-Administrator Topic 6 Question 188 Discussion

Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 188
Topic #: 6
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?

Suggested Answer: D Vote an answer

by Margaret at Apr 22, 2025, 07:32 AM

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