Exam Slack-Admn-201 Topic 1 Question 45 Discussion

Actual exam question for Salesforce's Slack-Admn-201 exam
Question #: 45
Topic #: 1
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

Suggested Answer: C Vote an answer

In Enterprise Grid, an org-wide channel is intended for communications relevant to all members across all workspaces. Slack documentation states:
"Org-wide channels are automatically shared with every workspace in your organization and should be used for information that applies to everyone, such as company-wide announcements." Since a cross-functional project would involve specific participants and not the entire organization, a multi- workspace channel is a more appropriate and flexible solution.
(Reference: Slack Administration Study Guide - Enterprise Grid Channels and Communication Best Practices)
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by Boyce at May 16, 2026, 03:05 AM

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