Genesys Cloud Certified Professional - Implementation: GCP-GC-IMP Exam Premium File as PDF & Test Engine

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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) The default protocol
B) UDP
C) TCP
D) TLS
E) SIP

2. You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A) Documents
B) Admin
C) Activity
D) Chat Icon

3. How many types of Genesys Cloud Contact Center Licenses are available?

A) 2
B) 4
C) 5
D) 3

4. What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

A) Base Settings
B) IP Phone Templates
C) Managed IP Phones
D) Default Station configuration

5. Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

A) The profile information can be used to keep LinkedIn information updated.
B) The education information can be verified against the human resources database.
C) When employees have free time, they can review biographies of their peers.
D) Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.

Solutions: