Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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ACSS Small and Medium Enterprise (SME) Communications: 3000-2 Exam Premium File as PDF & Test Engine
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Last Updated: Oct 10, 2026
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3000-2 exam is an important Avaya Certification which can test your professional skills. Candidates want to pass the exam successfully to prove their competence. Fast2test Avaya technical experts have collected and certified 103 questions and answers of Avaya-Certification - ACSS Small and Medium Enterprise (SME) Communications which are designed to cover the knowledge points of the Planning and Designing Avaya Superdome Server Solutions and enhance candidates' abilities. With Fast2test 3000-2 preparation tests you can pass the Avaya-Certification - ACSS Small and Medium Enterprise (SME) Communications easily, get the Avaya certification and go further on Avaya career path.
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Feature Implementation and Services | - IP Office Functional Services
|
| Installation, Configuration and Licensing | - System Setup Tasks
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?
- A. Open SysMonitor Trace 20091212 130001, and search for 13:12.
- B. Open SysMonitor Trace 20091212 140001, and search for 13:12.
- C. Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
- D. Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
Correct Answer: B 🗳️
To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.
- A. Centralized Voicemail
- B. Embedded Voicemail
- C. Distributed Voicemail
- D. Voicemail Lite/Pro
Correct Answer: C 🗳️
Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)
- A. IP Office Essential System license
- B. Database license
- C. VMPro TTS (Generic)
- D. IP Office Advanced System license
- E. IP Office Preferred System license
Correct Answer: D,E 🗳️
Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?
- A. ITWLinx towerMAX SCL/8
- B. Analog surge protector
- C. IP Office Barrier Box
- D. ITWLinx towerMAX DS/2
Correct Answer: C 🗳️
An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)
- A. Help button on Monitor
- B. IP Office Knowledge Base Web Site
- C. Log into support.avaya.com web site and check on the "InSite" field
- D. System Status Support tool
- E. Ethereal data traces
Correct Answer: C,D 🗳️
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