Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Access Control | - Network security considerations - User permissions and system access control |
| Topic 2: System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| Topic 3: Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| Topic 4: IP Office System Architecture | - IP Office components and deployment models - Control unit hardware and expansion modules |
| Topic 5: User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Topic 6: Installation and Initial Configuration | - System setup and configuration wizard - Licensing and feature activation |
| Topic 7: SIP and Trunk Configuration | - PSTN connectivity and gateway configuration - SIP trunk setup and troubleshooting |
| Topic 8: Voicemail and Unified Messaging | - Voicemail Pro configuration - Message delivery and integration options |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Subscribers call and complain because they log in to their mailboxes and are not presented with the AUDIX (or Serenade) TUI interface with the R3 MM system.
What are two possible reasons for this? (Choose two.)
- A. Microsoft Exchange is unavailable; the offline access TUI is Aria.
- B. The users' Class of Service (COS) or the TUI with the COS has changed.
- C. They called from an IP endpoint.
- D. The desktop Subscriber Options is still R1.1.
Correct Answer: A,B 🗳️
You arrive at a customer's site to do a Modular Messaging 3.1 for Exchange installation on a customer-provided 1U server. Upon opening the server to install the full-length Dialogic T1 telephony board, you find that the only PCI slot is a half-length slot. The CIO is expecting a demonstration tomorrow morning.
What is the best option for continuing the installation to meet the deadline?
- A. Call Dell and have them send a different server using a same-day delivery service.
- B. Use SIP integration which does not require a telephony board.
- C. Call Avaya and have them dispatch a technician with a Modular Messaging "crash kit".
- D. Use H.323 integration.
Correct Answer: D 🗳️
You are setting up a Modular Messaging 3.1 for Exchange Voice Mail Domain with three Avaya S3500 Message Application Servers (MAS). In the DCT you specified that MAS2 was to be the Message Waiting Indicator and Call Me server and that MAS3 was to be the Tracing server. However, when you examine the services on the MASs, you find that all MASs have all of the services installed.
What should be done to correct this problem?
- A. Using Control Panel, Add/Remove Programs, remove the services that do not belong on the MASs assigned to the other tasks.
- B. Ensure that the redundant services on other MASs are set to Disabled and stopped.
- C. Nothing needs to be done; this is completely normal.
- D. Re-image the machines, re-create the DCT with the correct options, and run the MISCM again.
Correct Answer: B 🗳️
Which application display indicates an installed tracing system?
- A. Caller Applications Editor window
- B. Avaya Messaging Application Server (MAS) Features List window
- C. Voice Mail System Configuration window
- D. Event Viewer window
Correct Answer: C 🗳️
You have just added a new Modular Messaging (MM) for Microsoft Exchange node to an existing message network.
On one remote node, an MM for the Message Storage Server (MSS), you notice that none of the directory entries for the new Microsoft Exchange
backend have populated. You manually perform a demand remote update on the MSS and nothing changes.
What is the likely reason the directory information has not populated into the MSS?
- A. In the Message Networking Server, the MM for MSS node has not been added to the directory view for the new MM for Microsoft Exchange node.
- B. The MM for Microsoft Exchange users has not been populated with OcteLan address types, therefore they will not be properly updated in a directory update.
- C. You have not turned on the NameSend feature on the MM for Microsoft Exchange system.
- D. The dial plan mapping for the MM for Microsoft Exchange node is incorrect, placing it outside the range of valid network addresses.
Correct Answer: D 🗳️
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