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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You must work closely with before completing configurations for external SIP trunks.

A) Your designated contact
B) Genesys
C) Your carrier
D) The Resource Center

2. What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?

A) employee
B) User
C) admin
D) Supervisor

3. Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A) Calling
B) Availability
C) Outbound
D) SIP Access Control

4. Instant messaging costs are significantly less than long-distance phone conversations.

A) False
B) True

5. Which feature is used to share a document of size 1 GB size through chat?

A) Add web links
B) Drag and Drop
C) Workspace sharable link
D) Attach Button

Solutions: