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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers

A) DataRaptor Extract
B) DataRaptor Post
C) Response
D) HTTP

2. A Salesforce OmniStudio Consultant is creating an OmniScript for a client's customer service process. The consultant wants to enhance the performance and usability of the OmniScript. What is one best practice the consultant can follow to achieve this?

A) Use the Salesforce Lightning App Builder.
B) Use custom Lightning Web Components with LWC OmniScripts.
C) Use Angular OmniScripts.
D) Use the Classic OmniScript Designer.

3. A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance.
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers

A) Use card states
B) Use flyouts
C) Enable the Responsive property
D) Customize the styling

4. A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.
What tool should the consultant use to meet the client's requirements?

A) Use the style panel in the Flexcard Designer to customize the look of each element.
B) Use Integration Procedures to customize the look of each element.
C) Use Data Mapper to customize the look of each element.
D) Use Omniscripts to customize the look of each element.

5. A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard. What tool should the consultant use to meet the client's requirements?

A) Use the style panel in the FlexCard Designer to customize the look of each element.
B) Use OmniScripts to customize the look of each element.
C) Use DataRaptor to customize the look of each element.
D) Use Integration Procedures to customize the look of each element.

Solutions: