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Salesforce Certified Slack Consultant Sample Questions:

1. Which discovery question will best help you understand your client's security concerns and guidelines?

A) What user support model does your organization use today to answer IT and Slack-related questions?
B) Which internal teams collaborate most frequently in your current organization?
C) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
D) Are there groups within the organization that need more restrictive permissions or access than a typical employee?

2. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
B) EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.

3. You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?

A) Target audience, objective and delivery method
B) Objective, channel setup recommendations and target audience
C) Target audience, channel setup recommendations and delivery method
D) Objective, channel setup recommendations and delivery method

4. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Grid Orientation curriculum
B) Roles and responsibilities matrix
C) Policies & settings documentation
D) Statement of work (SOW)
E) Communications plan

5. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A) All the workspaces housed within the Enterprise Grid
B) The first workspace created in the Enterprise Grid
C) The latest workspace created in the Enterprise Grid
D) The External workspace only

Solutions: