[2021] 72300X All-in-One Exam Guide Practice To your 72300X Exam!
Preparations of 72300X Exam 2021 ACSS Unlimited 95 Questions
NEW QUESTION 37
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue is a common one resolved through an upgrade
- C. when the customer issue is not service affecting
- D. when the issue for the customer is intermittent
Answer: B
NEW QUESTION 38
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
- B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- C. Use SSH to Avaya Breeze and edit the "/etc/config.properties" file.
- D. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze element.
Answer: A
NEW QUESTION 39
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze platform?
- A. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
- B. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
- C. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
- D. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
Answer: B
NEW QUESTION 40
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
- A. traceHTTP
- B. webrtctrace on
- C. traceWEBRTC
- D. traceSBC
Answer: D
NEW QUESTION 41
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
- B. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
- C. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.
- D. Use SSH to Avaya Breeze and run "display user xxxx" where xxxx is the station number.
Answer: A
NEW QUESTION 42
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- C. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- D. In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set "Overwrite Domain Name."
Answer: B
NEW QUESTION 43
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. SIP
- B. TSAPI
- C. CSTA
- D. WCF
Answer: A
NEW QUESTION 44
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Third Party Support
- B. Avaya Tier 2
- C. Avaya Tier 3
- D. Business Partners
Answer: B
NEW QUESTION 45
To validate the initial system status of Avaya Breeze with the WebRTC Snap-in, which three components should be checked? (Choose three.)
- A. Cluster Status
- B. Configured certificates
- C. Installation status
- D. Licensing mode
- E. WebRTC Service within Service Management > Services
Answer: A,D,E
NEW QUESTION 46
Right after an Avaya Breeze installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze server was configured to Accept Service?
- A. Avaya Breeze command line, and run the status service command.
- B. Avaya Breeze web GUI, and navigate to Avaya Breeze Dashboard.
- C. Avaya Aura System Manager command line, run the status service command.
- D. Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.
Answer: D
NEW QUESTION 47 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
- C. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
- D. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
Answer: C
NEW QUESTION 48
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- B. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
- C. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- D. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
Answer: D
NEW QUESTION 49
In which two Avaya Aura® Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)
- A. trunk-group
- B. ip-network-map
- C. signaling-group
- D. ip-network-region
Answer: C,D
NEW QUESTION 50
Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?
- A. common and default Avaya server certificates
- B. only Avaya server certificates
- C. default certificates and Avaya server certificates
- D. common a default Avaya SIP certificates
Answer: C
NEW QUESTION 51
In Avaya Aura 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?
- A. https://135.60.232.41:52233/WebLM/LicenseServer
- B. https://135.60.232.41:8080/LicenseServer
- C. https://135.60.232.41:8443/WebLM/LicenseServer
- D. https://135.60.232.41/WebLM
Answer: D
NEW QUESTION 52
In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
- A. NOTIFY
- B. REGISTER
- C. SUBSCRIBE
- D. OPTIONS
Answer: C
Explanation:
Explanation
https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/
NEW QUESTION 53
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