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NEW QUESTION 77
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.) There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
* Design for each month - correctly showing at public holidays and new company logo
* Selected photographs- 12 professionally-produced photographs, showing different members of staff
* Selected paper and selected envelope - for printing and mailing the calendar
* Chosen label design - a competition to design a label will be held as part of this project
* List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
* Create the customer fast using information from the Accounts and Marketing departments
* Confirm compliance with the Data Protection Legislation
* Create a design for each month - this will be done by the internal creative team
* Select and appoint a professional photographer
* Gather photograph design ideas from previous project and agree photographic session schedule
* Prepare a production cost forecast
* Select paper and envelope.
Stage 3 will include the activities to:
* Produce and select tie professionally-taken photographs
* Hold the label design competition and choose the label design
* Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is no risk budget.
During stage 2, if the Project Manager decides to recommend that the Project Plan is revised to finish three weeks later, which statement is correct?
- A. The revision of the Project Plan would have to wait until the end stage assessment of stage 2.
- B. The tolerances stated in the Project Plan CANNOT be changed.
- C. The current project must close prematurely and be restarted with a new Project Plan, a new Business Case and new Risk Register.
- D. The Executive needs to seek formal approval from corporate management to implement this change.
Answer: D
NEW QUESTION 78
Which statement is an appropriate entry for the Initiation Stage Plan?
- A. The Daily Log has been updated with the new risks which were identified while preparing the Initiation Stage Plan.
- B. The project management team will consist of representatives from the IT and Facilities Divisions.
- C. The initial project cost estimate of E2.5m, will have a tolerance of +E125k J*E75k.
- D. The plan is based on the external outsourcing consultants being available at the start of the initiation stage.
Answer: D
Explanation:
Explanation
NEW QUESTION 79
Which statement applies to the Quality standards section?
- A. Delete entry 5 because the lack of a change management procedure makes the MFH document standards
unsuitable. - B. Add 'PRINCE2 change control procedures will be used to manage any changes to baselined products'.
- C. Add 'All contracts must conform to current employment laws".
- D. Delete entry 4 because external suppliers are responsible for applying any relevant standards to their work.
Answer: C
NEW QUESTION 80
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
There is no project schedule in the Project Initiation Documentation. How can project progress be tracked without a schedule to track against?
- A. Progress can be recorded and tracked using the product checklist, with the planned and actual quality management activities captured in the Daily Log.
- B. This is an error as a Gantt chart or some form of time line, where actuals will be recorded and tracked against the planned schedule of delivery, is mandatory.
- C. With a clear end date of 30 November, and a small number of Work Packages, the Project Board should track project progress using individual Team Plans.
Answer: A
NEW QUESTION 81
There is no project schedule in the Project Initiation Documentation. How can project progress be tracked without a schedule to track against?
- A. Progress can be recorded and tracked using the product checklist, with the planned and actual quality management activities captured in the Daily Log.
- B. This is an error as a Gantt chart or some form of time line, where actuals will be recorded and tracked against the planned schedule of delivery, is mandatory.
- C. With a clear end date of 30 November, and a small number of Work Packages, the Project Board should track project progress using individual Team Plans.
Answer: A
NEW QUESTION 82
Which project controls should be established for the Outsourcing project?
- A. Highlight Reports to the Project Board; Exception Reports to corporate management when stage tolerances are forecast to be exceeded.
- B. Highlight Reports to the Project Board; Exception Reports to the Project Board when stage or project tolerances are forecast to be exceeded.
- C. Highlight Reports to the Project Manager; Exception Reports to the Project Board when project tolerances are forecast to be exceeded.
Answer: B
Explanation:
Topic 10, Directing a Project, Controlling a Stage and Managing Product Delivery
NEW QUESTION 83
Which 2 statements apply to the Acceptance criteria section?
- A. Delete entry 24 because this is NOT a suitable acceptance criteria for this project.
- B. Move entry 21 to Composition because the photos are part of the final product.
- C. Delete entry 22 because the development of the new company logo is not within the scope of the Calendar project.
- D. Move entry 23 to Derivation because the Data Protection Act already exists.
- E. Amend entry 21 to 'Appearance - 12 photos each showing different members of staff.
Answer: C,E
Explanation:
Explanation/Reference:
Quality Theme
Testlet 2
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
NEW QUESTION 84
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PID). The PID includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Information needs for each interested party section?
- A. Move entry 13 to Tools and techniques because it describes the method to be used to communicate to the individual producing the staff newsletter.
- B. Delete entry 14 because this relates to the development of a particular product and should be recorded under Development interfaces within the relevant Work Package.
- C. Delete entry 13 because the activity to provide the weekly updates should be scheduled in the relevant Stage Plan.
Answer: B
NEW QUESTION 85
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of
£2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
* 20% discount for all repeat customers - not cost-effective and very short term
* A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year
* A series of television and press advertisements was too expensive
* A direct mail shot to all customers - benefit would be short term
* Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Using the Project Scenario and the additional Information provided for this question In the Scenario Booklet, answer the following question.
Which 2 statements should be recorded under the Costs heading?
- A. The new company logo is estimated to cost £4k.
- B. 10 further orders with an average profit of £2k will deliver a benefit of £20k in the first year.
- C. The MNO marketing budget this year is £120k.
- D. Project costs are estimated to be a total of £26.5k.
- E. The project will be funded from the business marketing budget
Answer: D,E
NEW QUESTION 86
Scenario
Additional Information
Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed user assurance for this project?
- A. Retain because their divisions will be the major users of the outsourced services and they can provide the user perspective on the impact of any proposed changes.
- B. Retain because selecting only one of them may cause unnecessary conflict.
- C. Remove because neither of these individuals are from the business functions to be outsourced.
- D. Retain because they are able to help identify stakeholders and their communication requirements.
- E. Retain because they are both very positive about outsourcing the selected business functions.
Answer: A,D
NEW QUESTION 87
Who is responsible for confirming stage and project progress against agreed tolerances?
- A. Project Manager
- B. Executive
- C. Project Assurance
- D. Project Support
Answer: C
Explanation:
Explanation/Reference:
Testlet 1
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
NEW QUESTION 88
Who would be responsible for maintaining the Configuration Item Records?
- A. Team Manager
- B. Project Manager
- C. Project Assurance
- D. Project Support
Answer: D
Explanation:
Explanation/Reference:
Progress Theme
Testlet 1
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the
increased marketing activities of its competitors. To help counter this, the company has decided to create a
promotional calendar for next year for all its current and prospective customers. The end product of this project
will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out
previously, and must reflect the company image as described in the existing corporate branding standards.
Another project is currently producing a new company logo when is to be printed on each page of the
promotional calendar. The prepared calendar pack will consist of:
* Design for each month - correctly showing at public holidays and new company logo
* Selected photographs- 12 professionally-produced photographs, showing different members of staff
* Selected paper and selected envelope - for printing and mailing the calendar
* Chosen label design - a competition to design a label will be held as part of this project
* List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
* Create the customer fast using information from the Accounts and Marketing departments
* Confirm compliance with the Data Protection Legislation
* Create a design for each month - this will be done by the internal creative team
* Select and appoint a professional photographer
* Gather photograph design ideas from previous project and agree photographic session schedule
* Prepare a production cost forecast
* Select paper and envelope.
Stage 3 will include the activities to:
* Produce and select tie professionally-taken photographs
* Hold the label design competition and choose the label design
* Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of
the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is
not within the scope of the project. The product cost forecast will be reviewed by the Project Board to
determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November,
to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the
specialist products and the cost of the project management activities are estimated to be E20,000. There is a
project time tolerance of +1 week /-2 weeks and a project cost tolerance of +E6,000 / -E6,000. A change
budget of E500 has been allocated but there is no risk budget.
NEW QUESTION 89
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
No Benefits Review Plan has been developed. Where should the schedule of benefit reviews be recorded?
- A. As deliverables of the project, all benefit reviews should be scheduled and documented in the Project Plan during initiation.
- B. Benefit reviews should be planned and recorded in the simple PID.
- C. Small projects do not require a schedule of benefit reviews as only one review is required towards the end of the project and this should be documented within the Business Case.
Answer: B
NEW QUESTION 90
Who is responsible for ensuring that the value-for-money solution is constantly reassessed?
- A. Senior User
- B. Reject Support
- C. Business Assurance
- D. Corporate or Programme Management
Answer: C
NEW QUESTION 91
During which of the following activities is the Project Product Description created?
- A. Design and appoint the Project Management Team
- B. Prepare the outline business case
- C. Select the project approach and assemble the project brief
- D. Plan the initiation stage
Answer: B
NEW QUESTION 92
If the Project Board are too busy to authorize all change requests themselves they can appoint?
- A. A Change Committee
- B. A Change Board
- C. A Change Authority
- D. A Change Budget
Answer: A
NEW QUESTION 93
Extract from the Project Product Description (with errors)
Column 1 is a list of objectives. For each objective in Column 1, select from Column 2 the quality activity that addresses it. Each selection from Column 2 can be used once, more than once or not at all. Drop down the right answer.
Answer:
Explanation:
Explanation
NEW QUESTION 94
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Information needs for each interested party section?
- A. Move entry 13 to Tools and techniques because it describes the method to be used to communicate to the individual producing the staff newsletter.
- B. Delete entry 14 because this relates to the development of a particular product and should be recorded under Development interfaces within the relevant Work Package.
- C. Delete entry 13 because the activity to provide the weekly updates should be scheduled in the relevant Stage Plan.
Answer: B
Explanation:
Explanation/Reference:
Starting up and Initiating a Project
Question Set 2
NEW QUESTION 95
Which of the following principles describes this statement?" xxx defines tolerances for each project objective to establish limits of delegated authority"
- A. Focus on products
- B. Learn from experience
- C. Manage by stages
- D. Manage by exception
Answer: D
NEW QUESTION 96
Which of the following statements is False regarding the Risk Management Strategy?
- A. It captures and maintains all relevant information on identified threats and opportunities
- B. It documents the risk tolerances
- C. It identifies responsibilities towards risk for the project
- D. It documents the approach to risk
Answer: A
NEW QUESTION 97
The project is at the end of stage 4. The project manager has changed the benefits management approach. It
now includes all the activities necessary to measure the increased revenue.
Who should approve this update?
- A. Project board
- B. Corporate management
- C. Project assurance
- D. Project manager
Answer: A
Explanation:
Explanation
NEW QUESTION 98
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