Free 2022 Field-Service-Lightning-Consultant Dumps 100 Pass Guarantee With Latest Demo
Prepare Field-Service-Lightning-Consultant Question Answers Free Update With 100% Exam Passing Guarantee [2022]
Certification Path
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
NEW QUESTION 132
\ when the universal container UC technician installed a product at a customer site the technician must perform all future work for that customer Which process should the consultant use to meet the requirements?
- A. Add the resources as a required resource on the work order
- B. Add the resources as a required resource on the account
- C. Add the resources as a required resource on the asset
- D. Add the resources as a required resource on the contact
Answer: B
NEW QUESTION 133
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?
- A. Company style sheets
- B. Company logo
- C. Company address
- D. Company colors
Answer: D
NEW QUESTION 134
When a Universal Containers (UC) Technician installs a product at a customer site, the Technician must perform all future work for that customer.
Which process should the Consultant use to meet this requirement?
- A. Add the Resource as a Preferred Resource on the Work Order.
- B. Add the Resource as a Required Resource on the Contact.
- C. Add the Resource as a Preferred Resource on the Asset.
- D. Add the Resource as a Required Resource on the Account.
Answer: D
NEW QUESTION 135
Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative? Choose 2 answers
- A. Soft Boundaries
- B. Customer First
- C. High Intensity
- D. Emergency Policy
Answer: A,B
NEW QUESTION 136
Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?
- A. Utilize a custom Price Book specific to each country.
- B. Utilize a standard Price Book specific to each country.
- C. Utilize a custom Price Book with pricing rules applied.
- D. Utilize the standard Price Book with pricing rules applied.
Answer: A
NEW QUESTION 137
Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assetsdirectly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?
- A. Only the primary assets relatedlist on the assets object
- B. Both the primary assets and related assets related lists on the work order object
- C. Only the primary assets related list on the work order object
- D. Both the primary assets and related assets related lists on the assets object
Answer: A
NEW QUESTION 138
What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?
- A. Service Contracts and Service Levels.
- B. Service Objectives and Work Types
- C. Service Objectives and WorkRules
- D. Service Levels and Work Rules
Answer: C
NEW QUESTION 139
A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill requirement for the appointment.
How can the Dispatcher update the Service Crew to meet those requirements?
- A. Update the Service Crew on the Service Appointment's Work Type.
- B. A Create a new Service Appointment with a different Crew.
- C. Use the Crew Management tool to add Service Resources to the Crew.
- D. Edit the Service Appointment and add a new Service Resource.
Answer: B
NEW QUESTION 140
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Itemstatus picklist values, how should the work be recorded?
- A. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as "Cancelled."
- B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work OrderLine Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Closed"
- C. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress."
- D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Cannot Complete".
Answer: D
NEW QUESTION 141
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers
- A. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
- B. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
- C. Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
- D. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
Answer: A,D
NEW QUESTION 142
Universal Containers does not want the lunch break to interfere with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?
- A. Create a recurring Service Appointment
- B. Create Resource Absences every day.
- C. Use the Resource Availability Rule.
- D. Use appropriate Resource Operating Hours.
Answer: D
NEW QUESTION 143
Universal Containers wants their Technicians to be allowed to reschedule a visit for the same work within the Field Service mobile application. What approach should a Consultant recommend?
- A. Create a Visualforce page that will create a new Work Order record.
- B. Create a Quick Action that will create a new Work Order record.
- C. Create a Quick Action that will create a new Service Appointment record.
- D. Create a Visualforce page that will create a new Service Appointment record.
Answer: C
NEW QUESTION 144
Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?
- A. Utilize the standard Salesforce Price Book.
- B. Utilize country-specific Price Book Entries.
- C. Utilize Standard Global Service Price Book Entries.
- D. Utilize multiple country-specific Price Books.
Answer: A
NEW QUESTION 145
universal containers are implemented field service lightning and wants to make sre the dispatch team receive work orders with appropriate resources and knowledge article requirement is defined What should a consultant recommend to achieve this requirement?
- A. work type skill routing skill requirements operating house and data categories
- B. work types and skill requirements
- C. case process work types and record types
- D. skill requirement work type and case process
Answer: B
NEW QUESTION 146
Universal Containers has customers who have previously negotiated pricing on some products.
Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?
- A. Utilize a custom Global Price Book and add all products as Price Book Entries.
- B. Create customer-specific Price Books and add all products as Price Book Entries.
- C. Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.
- D. Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.
Answer: C
NEW QUESTION 147
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Field-Service-Lightning-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant dumps will include the following topics:
- Configure Mobility 17%
- Manage Case 7%
- Manage Scheduling and Optimization 28%
- Manage Inventory 3%
- Manage Work Order 32%
- Configure Contracts, Entitlements, and Warranties 8%
- Manage Assets 5%
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