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NEW QUESTION 33
The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
- A. Reactive
- B. Responsive
- C. Proactive
- D. Refactored
Answer: B
NEW QUESTION 34
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers
- A. In-App Guidance
- B. Guidelines for voice and tone
- C. Full functional components
- D. Blueprints and tokens
Answer: C,D
NEW QUESTION 35
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers
- A. Restricting the organization-sharing configurations to private.
- B. Changing complex role hierarchy can cause a high level of sharing recalculation.
- C. Replacing Account records ownerships massively can cause data skew.
- D. Using a temporary parking lot account to improve performance.
Answer: B,C
NEW QUESTION 36
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Automated Invitations
- B. Salesforce Connect
- C. MyTrailhead
- D. Einstain Bots
Answer: B,C
NEW QUESTION 37
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- B. Use isAccessible() method in Apex classes to check field accessibility
- C. Use isSharable keyword in Apex classes to assure record visibility.
- D. Use runAs in test class to enforce user permissions and field-level permissions.
Answer: A,B
NEW QUESTION 38
Cloud kicks wants to incorporate human-centered design across its organization.
Which two practices should be adopted?
- A. Putting oneself in the situation of the end user
- B. Including Innovative ideas to showcase technology
- C. Creating requirements based business leaders' priorities
- D. Observing user behavior
Answer: C,D
NEW QUESTION 39
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
- A. Standard Opportunity object.
- B. Standard Person Account Object
- C. Standard Account object.
- D. Standard Lead Object
Answer: D
NEW QUESTION 40
A UX Designer has recently released a feature on experience Cloud and wants to know if the feature was successful and track usability over time.
Which research methodology should be used?
- A. Qualification
- B. Qualitative
- C. Quantizing
- D. Quantitative
Answer: B
NEW QUESTION 41
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?
- A. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
- B. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
- C. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
- D. Colors may have different culture meanings in different countries, changing the intent of UI elements.
Answer: B,D
NEW QUESTION 42
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - B. Navigation items are configure in the Salesforce Navigation Setup mode.
- C. Visualforce pages and Lightning pages can be included
Answer: A,C
NEW QUESTION 43
How would a UX Designer Differentiate between voice and tone?
- A. Voice reflects the frequency and tone is one's pitch.
- B. Voice reflects the expression and tone is the way one designs.
- C. Voice reflects the personality and tone is the way one speaks.
- D. Voice reflects the character and tone is one's strength.
Answer: B
NEW QUESTION 44
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
- A. Qualitative
- B. Surver
- C. Usability Testing
- D. Focus Groups
Answer: B
NEW QUESTION 45
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
- A. Read-only access
- B. Read/Create access
- C. Read/Create/Edit access
- D. No access
Answer: C
NEW QUESTION 46
A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?
- A. Lightning Design system Unmagaged Package
- B. Sketch plugin
- C. SLDS Validator
- D. Lightning Design system Zip
Answer: B
NEW QUESTION 47
Which criteria should the designer consider when selecting users for testing?
- A. Traits similar to friends and family
- B. Traits dissimilar to customer personas
- C. Traits similar to customer personas
- D. traits of the most common demographic and ability
Answer: C
NEW QUESTION 48
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers
- A. Color and contract, saturation between the elements
- B. Proportion, keep all element a similar size
- C. Grouping proximity and common regions
- D. Continuity keep all typeface the same size
- E. Scale using relative size to signal importance
Answer: A,C,E
NEW QUESTION 49
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
- A. User Flow
- B. User Persona
- C. Lightning Flow
- D. Site Map
Answer: B
NEW QUESTION 50
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers
- A. Opportunity lead scoring
- B. Tabs within the apps's navigation bar
- C. Page layouts of the records
- D. Relationship between standard objects
- E. Details to be shown in the records highlights panels
Answer: B,C
NEW QUESTION 51
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?
- A. SIPOC Map
- B. High-Level Process Map
- C. Value Stream Map
- D. Cross-Functional Flowchart
Answer: D
NEW QUESTION 52
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
- A. Card Sorting
- B. Task Analysis
- C. Expert Review
- D. Prototype testing
Answer: A
NEW QUESTION 53
Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
- A. All sales reps will have Read access to all Accounts.
- B. Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
- C. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
- D. All sales reps will have Read access to Accounts for all Opportunities.
Answer: C
NEW QUESTION 54
Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?
- A. User interface planning
- B. Onboarding planning
- C. Voice and tone planning
- D. Training and support planning
Answer: A
NEW QUESTION 55
Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users?
Choose 2 answers
- A. Recency Bias
- B. Objectivity Bias
- C. Social Desirability Bias
- D. Randimized Bias
Answer: A,B
NEW QUESTION 56
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