[Jan-2024] Study resources for the Valid TVB-201 Braindumps!
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The Salesforce TVB-201 exam covers a wide range of topics, including data management, security and access, user setup, automation and workflows, and reports and dashboards. It is a multiple-choice exam that consists of 60 questions and has a time limit of 90 minutes.
Salesforce TVB-201 certification exam is a great way for new administrators to validate their skills and knowledge in Salesforce administration. TVB-201 exam covers a wide range of topics and is based on the Trailhead Virtual Bootcamp for New Admins, which is designed to help new admins gain the skills and knowledge they need to excel in their roles. By passing the exam, you can demonstrate your commitment to ongoing learning and professional development, and can open up new opportunities for career advancement.
Salesforce TVB-201 Certification Exam is an excellent way for new administrators to validate their knowledge and skills in Salesforce administration. By passing the exam, you will be able to demonstrate your proficiency in managing and maintaining Salesforce applications. TVB-201 exam covers a range of topics that are crucial for any new administrator to understand, and it is entirely online, making it easy and convenient to take.
NEW QUESTION # 109
Northern TVail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers
- A. Customize Campaign Member Role.
- B. Add the Opportunity Contact Role related list to the Opportunity page layout.
- C. Customize Campaign Role.
- D. Customize Opportunity Contact Role.
- E. Add the Campaign Member related list to the Opportunity page layout.
Answer: B,D
NEW QUESTION # 110
At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?
- A. Approval Process
- B. Flow Builder
- C. Prebuild Macro.
- D. Formula field
Answer: B
NEW QUESTION # 111
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?
- A. Add a filter to the dashboard to filter the opportunities by owner role.
- B. Build individual dashboards for profiles that need to see the enterprise results.
- C. Create a dashboard with the running User set as someone who can see all Opportunities
- D. Update the dashboard to folder settings to manager for the sales reps role.
Answer: C
Explanation:
Creating a dashboard with the running user set as someone who can see all opportunities is a way to create an enterprise-wide dashboard of all open opportunities in the pipeline without changing any sharing settings. The running user determines what data is displayed on the dashboard based on their access level and permissions; if the running user can see all opportunities, then the dashboard will show all opportunities regardless of who views it. Updating the dashboard folder settings to manager for the sales reps role does not create an enterprise-wide dashboard; it only controls who can access the dashboard folder, not what data is displayed on the dashboard. Adding a filter to the dashboard to filter the opportunities by owner role does not create an enterprise-wide dashboard either; it only shows opportunities owned by users in certain roles, not all opportunities. Building individual dashboards for profiles that need to see the enterprise results is not a feasible solution; it would require creating multiple dashboards for different profiles and maintaining them separately, which is inefficient and redundant. Reference: https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
NEW QUESTION # 112
Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the administrator take into consideration regarding the contact hierarchy?
- A. Contacts displays in the contact hierarchy are limited to record-level access by User.
- B. Customizing hierarchy columns changes the recently viewed Contacts list view.
- C. Contact Hierarchy is limited to only 3,000 contacts at one time.
- D. Sharing setting are ignored by contacts displayed in the Contact Hierarchy.
Answer: A
Explanation:
The contact hierarchy is a feature that allows users to view contacts related to an account in a hierarchical tree structure based on their role or position within the account. The contact hierarchy respects record-level access by user, meaning that users can see only those contacts that they have access to based on their profile permissions and sharing settings. The other options are incorrect because contact hierarchy is not limited to 3,000 contacts at one time (it can display up to 5,000 contacts), customizing hierarchy columns does not change the recently viewed contacts list view (it only affects how contacts are displayed in the hierarchy), and sharing settings are not ignored by contacts displayed in the contact hierarchy (they determine which contacts are visible to users). Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_hierarchy.htm&type=5
NEW QUESTION # 113
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?
- A. Page Layout editor
- B. Compact Layout Editor
- C. Search Layout Editor
- D. Related Lookup Filters
Answer: A
Explanation:
Page layout editor is a tool that allows you to customize the layout and organization of detail and edit pages for a specific object and record type combination. You can also use page layout editor to customize related lists on detail pages by adding or removing fields, changing column order, sorting records, etc. To meet the requirement of showing different fields on the Case related list from the Account record for Sales and Customer Care users, you need to use page layout editor to modify the related list properties for each page layout assigned to those users. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_layoutrelatedlists.htm&type=5
NEW QUESTION # 114
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.
- A. Usage based entitlement related list in company information.
- B. User Management settings in setup.
- C. User Licenses Related List in Company information.
- D. Search for licenses types in setup.
Answer: C
Explanation:
The User Licenses related list in Company Information shows the types of licenses that have been purchased for an org and how many are available or used. It also shows the expiration date of each license type if applicable. This information can help administrators plan for license purchases and manage user access. Searching for license types in setup does not show how many licenses have been purchased or how many are available or used. User Management settings in setup does not show license information either, but rather settings related to user login, session, identity, etc. Usage-based entitlement related list in company information shows information about usage-based licenses such as API requests or sandboxes, but not user licenses. Reference: https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5
NEW QUESTION # 115
The administrator for Cloud Kicks needs to give access to a new custom object with custom
fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Assign permission set group to Users
- B. Edit organization-wide defaults
- C. Create a Permission Set
- D. Add to manual sharing list
Answer: A,D
NEW QUESTION # 116
Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.
Why are the support reps unable to see the Closed option in the specified piclist?
- A. The Support Process being used omits Closed as a status choice.
- B. The Case record type is missing Closed as a picklist value.
- C. The Close Case page layout must be used to close a case.
- D. The Show Closed Statuses m Case Status Field checkbox is set to the default.
Answer: B
NEW QUESTION # 117
The administrator at Universal Containers is unable to see the user license option when creating new users today, despite creating new users with this license type earlier in the week.
What should the administrator consider first in order to diagnose the problem?
- A. Open a Salesforce Support Case.
- B. Verify that Salesforce is a valid license type for the User object.
- C. Check on the remaining available Salesforce licenses under User Management Settings.
- D. Check on the remaining available Salesforce licenses under Company Information.
Answer: D
NEW QUESTION # 118
Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?
- A. Omnl-Channel Supervisor
- B. Case Escalation Rule
- C. Assignment Rule
- D. Formula field
Answer: B
NEW QUESTION # 119
An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers
- A. The User is in a Custom hierarchy field.
- B. The use is part of a territory hierarchy.
- C. The User is the highest role in the role hierarchy
- D. The User is assigned in workflow email alert.
Answer: B,D
Explanation:
Two reasons that would prevent a user from being deactivated are that the user is part of a territory hierarchy or that the user is assigned in workflow email alert. A territory hierarchy is a structure that defines how territories are related to each other in Salesforce; if a user is part of a territory hierarchy, they cannot be deactivated until they are removed from all territories. A workflow email alert is an action that sends an email to one or more recipients when a workflow rule is triggered; if a user is assigned in workflow email alert, they cannot be deactivated until they are removed from all email alerts. The user being in a custom hierarchy field or being the highest role in role hierarchy are not reasons that would prevent deactivation; they may affect data visibility or record ownership after deactivation, but they do not block deactivation itself. Reference: https://help.salesforce.com/s/articleView?id=sf.users_deactivate_considerations.htm&type=5
NEW QUESTION # 120
Users have noticed that when they click on a report in a dashboard to view the report details, the
values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers
- A. The running dashboard user and viewer have different permissions.
- B. The dashboard needs to be refreshed.
- C. The current user does not have access to the report folder.
- D. The report needs to be refreshed.
Answer: A,B
NEW QUESTION # 121
An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?
- A. Master-detail field
- B. Lookup field
- C. Roll-up summary
- D. Cross Object formula
Answer: B
Explanation:
A lookup field is a type of field that creates a relationship between two objects and allows users to select a record from one object as a value for another object. A lookup relationship creates a one-to-many relationship between two objects, where each parent record can have many child records but each child record can have only one parent record. A lookup relationship also allows limited access to child records, meaning that users can see only those child records that they have access to based on their profile permissions and sharing settings. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
NEW QUESTION # 122
A senior realtor at Ursa Major Solar has received a long list of new residential homes to sell to for the spring. Management needs the spreadsheet of the new residential homes and a separate spreadsheet of pricebooks loaded into Salesforce.
Which Salesforce data tool will meet this request?
- A. Mass Create Records
- B. Data Import Wizard
- C. Data Loader
- D. Mass Transfer Records
Answer: C
NEW QUESTION # 123
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
- A. Validation Rule
- B. Escalation Rule
- C. Assignment Rule
- D. Auto - Response Rules
Answer: B
Explanation:
An escalation rule is a tool that allows administrators to automatically escalate cases based on certain criteria and time triggers. For example, an escalation rule can change the owner of a case, send an email notification, or update a field value when a case has been open for more than 7 days. An escalation rule consists of multiple rule entries that define the criteria and actions for each escalation scenario. Reference: https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5
NEW QUESTION # 124
Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two
separate sales teams that focus on different energy markets. The Services team also wants to use
Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?
- A. Create one sales process. Create one record type and three page layouts.
- B. Create one sales process. Create three record types and three page layouts.
- C. Create three sales processes. Create three record types and one page layout.
- D. Create three sales processes. Create three record types and three page layouts.
Answer: D
NEW QUESTION # 125
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers
- A. The running dashboard user and viewer have different permissions.
- B. The dashboard needs to be refreshed.
- C. The current user does not have access to the report folder.
- D. The report needs to be refreshed.
Answer: A,B
Explanation:
Dashboards show data from source reports as visual components that provide a snapshot of key metrics and performance indicators. Dashboards need to be refreshed manually or scheduled to run on a regular basis to reflect the most recent data from the reports. The running user of a dashboard determines whose security settings are applied when the dashboard is run. If the running user is different from the viewer of the dashboard, they may see different data based on their permissions and sharing settings. Reference: https://trailhead.salesforce.com/en/content/learn/modules/lex_implementation_dashboards_and_reports/dashboards
NEW QUESTION # 126
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
- A. The version of the flow is inactive.
- B. The flow is a screen flow.
- C. The flow is a before save flow.
- D. The version of the flow is activated.
Answer: C
Explanation:
Before save flows only support four elements: Assignment, Decision, Get Records, and Loop.
NEW QUESTION # 127
An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?
- A. Master-detail field
- B. Roll-up summary
- C. Lookup field
- D. Cross Object formula
Answer: A
NEW QUESTION # 128
Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.
Which 3 items should the administrator configure to provide appropriate access to the report?
Choose 3 answers
- A. Custom report type.
- B. Report subscription
- C. Folder access
- D. Field level security
Answer: C,D
NEW QUESTION # 129
Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
- A. Chatter Broadcast Group
- B. Chatter Unlisted Group
- C. Chatter Stream
- D. Chatter Recommendations
Answer: A
NEW QUESTION # 130
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers
- A. Check edition compatibility.
- B. Install in a sandbox.
- C. Test Drive in a production org.
- D. Download into a Trailhead Playground.
Answer: B,D
Explanation:
A Trailhead Playground is a free, online learning environment that allows you to try out Salesforce features and apps. You can use a Trailhead Playground to test out an app from the AppExchange before you install it in your production org.
A sandbox is a copy of your production org that you can use to test changes and new features. You can install an app from the AppExchange in a sandbox to see how it works in your environment.
Testing an app in a production org is not recommended, as it could affect your live data. Checking edition compatibility is important, but it is not a way to try out an app.
NEW QUESTION # 131
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-lead form on their website.
They want to send different messages based on the Lead Industry field value.
What should an administrator configure to meet this requirement?
- A. Create an assignment rule to email the lead.
- B. Configure an auto-response rule to email the lead.
- C. Add a public group and Process Builder to email the lead.
- D. Use a validation rule to trigger workflow to email the lead.
Answer: B
NEW QUESTION # 132
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
- A. Use Flow to mark fields required.
- B. Configure Opportunity Path.
- C. Use Validation Rules.
- D. Enable guided selling.
- E. Mark fields required on the page layout.
Answer: C,D,E
Explanation:
Guided selling, validation rules, and required fields on the page layout are three options that can be used to ensure sales reps fill out key fields when working on an opportunity through the process. Guided selling allows administrators to add prompts and guidance at each stage of the path to help reps move forward with confidence. Validation rules allow administrators to enforce data quality and business logic by preventing reps from saving records that do not meet certain criteria. Required fields on the page layout allow administrators to make certain fields mandatory for reps to enter before saving records. Configuring opportunity path can help reps visualize and update key fields at each stage, but it does not make them required or prevent them from moving forward without entering them. Using flow to mark fields required is not possible because flows cannot modify page layouts or field properties. Reference: https://help.salesforce.com/s/articleView?id=sf.path_guided_selling.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fields_defining_field_properties.htm&type=5
NEW QUESTION # 133
Which two statements apply when custom fiscal year is enabled? Choose 2 answers
- A. The custom fiscal year setting CANNOT be disabled.
- B. The custom fiscal year must be defined manually.
- C. The defined custom fiscal year only affects forecasts.
- D. The custom fiscal year automatically updates product schedules.
Answer: B
NEW QUESTION # 134
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