Latest Jul 20, 2023 3313 Brain Dump: A Study Guide with Tips & Tricks for passing Exam
3313 Question Bank: Free PDF Download Recently Updated Questions
To be eligible for the Avaya 3313 certification exam, candidates must have a good understanding of the Avaya Aura® Contact Center solutions and should have at least six months of experience working with it. The certification exam consists of 60 multiple-choice questions, and candidates must score at least 70% to pass the exam.
To prepare for the Avaya 3313 certification exam, candidates can take advantage of Avaya's training resources, including instructor-led training, e-learning courses, and self-study materials. These resources can help candidates gain a deeper understanding of Avaya Aura® Contact Center components, architecture, and troubleshooting techniques. Additionally, candidates can take practice exams to assess their readiness for the certification exam.
NEW QUESTION # 38
The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID.
Which three types of report output does Avaya Grep generate? (Choose three.)
- A. Summary Report
- B. Event Report
- C. Sip Sequence Report
- D. Summary Log file
- E. Call Properties Report
Answer: A,C,D
Explanation:
Explanation
By default, Avaya Grep generates three types of output: * a summary log file, for each log file you selected to search, with only the messages matching the search criteria you entered * a summary report, which records the search parameters you entered, and highlights all the warning or error messages encountered in the search * a sip sequence report, which shows a ladder diagram of the call flow along with the list of detailed messages
https://downloads.avaya.com/css/P8/documents/100178607
NEW QUESTION # 39
At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?
- A. User Agent
- B. SIP Gateway
- C. Back-to-Back User Agent
- D. SIP Gateway Manager
Answer: A
NEW QUESTION # 40
You can check the size of databases in the CCMM Data management tool. When the current size of the OFFLINE database grows to 75% of the maximum size, CCMM logs this event to log file.
At what percent does CCMM stop automatically synchronizing contacts from the MULTIMEDIA database, thereby preventing you from running manual or scheduled cleanups?
- A. 95%
- B. 90%
- C. 80%
- D. 85%
Answer: B
NEW QUESTION # 41
Refer to the Exhibit.
In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)?
- A. H.323
- B. AML
- C. TCP
- D. TR87/TLS
- E. STP
Answer: E
NEW QUESTION # 42
If announcements are not being played to callers, which troubleshooting steps will you perform? (Choose three.)
- A. Verify that each Media Server (AAMS) is associated with a least one Target Media Server (AAMS).
- B. From CCMA > Configuration > Media services and Routes, ensure that the treatment address includes the correct SIP context for the ANNC, CONF and DIALOG services.
- C. Verify that each Media server (AAMS) is associated with a least one target Media server (AAMS).
- D. From CCMA > Contact Management, ensure that the treatment address includes the correct SIP context for the ANMC, CONF and DIALOG services.
- E. Confirm recordings have been uploaded to the CCMS.
Answer: A,B,D
NEW QUESTION # 43
Which two virtualization environments does Avaya Aura Contact Center (AACC) support? (Choose two.)
- A. Citrix XEN Server
- B. VMware ESXi 4.x
- C. Microsoft Hyper-V
- D. VMware ESXi 5.x
Answer: B,C
NEW QUESTION # 44
The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)
- A. AACC CDN
C .Avaya Aura Media server (AAMS) addresses - B. Customer telephone number
- C. CSTA/TR87 Call ID
Answer: B,C
NEW QUESTION # 45
In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?
- A. WebLM is configured on the AAMS to provide the required license keys.
- B. Contact Center Manager Administration (CCMA) supplies license keys as required.
- C. When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.
- D. When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.
Answer: B
NEW QUESTION # 46
Your department has installed a backup utility client application on your co-resident Contact Center Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC) system.
What are the symptoms of this problem that you experience?
- A. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
- B. SymposiumWexe fails to start and supervisors are unable to log in to Contact Center Manager Administrator (CCMA).
- C. The TFE service fails to start and calls are not processed.
- D. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop) (AAAD).
Answer: A
NEW QUESTION # 47
When troubleshooting a stand-alone Avaya Aura Media Server (AAMS) issues, you may need to use packet capture tools to view the data messages being sent to and from the various system components.
Which tool can you use to capture packets and display a detailed view of the packet data?
- A. Wireshark
- B. Pscan
- C. Avaya Grep
- D. Tcpdump
Answer: C
NEW QUESTION # 48
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?
- A. Manager Administration configuration > CCMA User Migration
- B. Manager Administration > User accounts
- C. CCMA > User Logins
- D. CCMA >User agent
Answer: D
NEW QUESTION # 49
You need to enable additional debugging information for the contact center Multimedia (CCMM) Email manager to resolve an issue.
Which step will you take to enable additional debugging information?
- A. Run the Tracecontrol utility for the, application, select Email and set Level to Debug and change the file size Limit and Max. Files.
- B. Access the application Event Log properties on the CCMM server and select the checkboxes for verbose, information, warning, Error, and Critical under event Level.
- C. Run the TraceControl utility for the CCMM application, select Email and set the Event Level to Debug and change the file Size Limit and max. Files.
- D. Run the Tracecontrol utility on the CCMM server and select the Event Level checkboxes for verbose, information, warning, Error, and critical.
Answer: C
NEW QUESTION # 50
Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)
- A. All SIP signaling and RTP streams will go to the active and standby server.
- B. All SIP signaling and RTP streams will go to the Active server.
- C. Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.
- D. The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.
Answer: A,B,C
NEW QUESTION # 51
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site's network administrator's network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA.
What is the overall cause of this problem and how should you correct it?
- A. Domain group policies have removed the local IUSR_SWC account from the local Administrators group. You must add the local IUSR_SWC account to the local Administrators group.
- B. Domain group policies are not allowing CCMA services to run with the IUSR_SWC local account credentials. You must recreate the IUSR_SWC account as a domain account with local administrator privileges, and configure all CCMA services to run with the credentials of the dom. IUSR_SWC account.
- C. A CCMA server that is part of a workgroup cannot be joined to a domain after installation. You must reinstall the CCMA software while the server is joined to the domain.
- D. Domain group policies are preventing the local IUSR_SWC account from accessing files and directories required by CCM You must grant the appropriate permissions for those files and directories to the local IUSR_SWC account.
Answer: D
NEW QUESTION # 52
When troubleshooting an Avaya Aura Contact center High Availability (HA) system implementation, where can you view HA cluster switchover allowable variable information that displays pass or FAIL flags for the HA cluster?
- A. SMMC System Tray > Database information
- B. SMMC System Tray > HA Cluster information
- C. SMMC System Tray > System information
- D. SMMC System Tray > General information
Answer: A
NEW QUESTION # 53
......
The exam consists of multiple-choice questions and is administered over a period of 90 minutes. The questions are designed to test the candidate's knowledge of various aspects of the Avaya Aura® Contact Center solution, including installation, configuration, troubleshooting, and maintenance. The exam is available in English and Japanese, and candidates must achieve a passing score of 68% or higher to obtain certification.
New 3313 Exam Dumps with High Passing Rate: https://www.fast2test.com/3313-premium-file.html