Avaya 3313 Practice Verified Answers - Pass Your Exams For Sure! [2021]
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NEW QUESTION 14
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?
- A. CCMA >User agent
- B. Manager Administration > User accounts
- C. CCMA > User Logins
- D. Manager Administration configuration > CCMA User Migration
Answer: A
NEW QUESTION 15
Refer to the Exhibit.
Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?
- A. AML
- B. H.323
- C. SIP
- D. TLS
Answer: D
NEW QUESTION 16
You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)
- A. CONTACTCTRSRV01
- B. CONTACTCENTERSRV01
- C. CTCTR SRV01
- D. 01CTCTRSRV
- E. CTSRV01
Answer: A,E
NEW QUESTION 17
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site's network administrator's network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA.
What is the overall cause of this problem and how should you correct it?
- A. Domain group policies are not allowing CCMA services to run with the IUSR_SWC local account credentials. You must recreate the IUSR_SWC account as a domain account with local administrator privileges, and configure all CCMA services to run with the credentials of the dom. IUSR_SWC account.
- B. A CCMA server that is part of a workgroup cannot be joined to a domain after installation. You must reinstall the CCMA software while the server is joined to the domain.
- C. Domain group policies are preventing the local IUSR_SWC account from accessing files and directories required by CCM You must grant the appropriate permissions for those files and directories to the local IUSR_SWC account.
- D. Domain group policies have removed the local IUSR_SWC account from the local Administrators group. You must add the local IUSR_SWC account to the local Administrators group.
Answer: C
NEW QUESTION 18
You are experiencing issues with voice treatments being played to callers. You believe there may be a problem with the co-resident Avaya Aura Server (AAMS).
Where would you go to find AAMS related errors?
- A. Event logs located in D:\Avaya\Logs\MAS on the AAMS
- B. Alarms page in the system status section of the AAMS Element Manager
- C. Windows Application Event Log on the AAMS
- D. Alarm Viewer in the AAMS server utility
Answer: B
NEW QUESTION 19
Avaya Agent Desktop (AAD) is not displaying any Communication Control Toolkit (CCT) resource.
From CCT Administration, what three checks would you make for CCT configuration issues? (Choose three.)
- A. Verify that the domain account has at least one address assigned in CCT.
- B. Verify that the CDNs configured on the telephone are configured as addresses in CCT.
- C. Verify that the DNs configured on the telephone are configured as addresses in CCT.
- D. Verify that the domain account AAD is running under is configured in CCT.
Answer: B,C,D
NEW QUESTION 20
In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?
- A. Contact Center Manager Administration (CCMA) supplies license keys as required.
- B. WebLM is configured on the AAMS to provide the required license keys.
- C. When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.
- D. When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.
Answer: A
NEW QUESTION 21
When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)
- A. Communication Manager (voice inbound proxy)
- B. Session Manager (Voice inbound proxy)
- C. Application Enablement services (CTI proxy)
- D. APS server (Presence proxy)
Answer: B,C
NEW QUESTION 22
In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
- A. CCT
- B. SIP RTP
- C. TAPI AnswerCall
D TR87 AnswerCall
Answer: A
NEW QUESTION 23
The Avaya Aura Media Server (AAMS) Event Logs are useful in diagnosing issues where AAMS announcements or other recordings such as music on hold or ringback are not playing.
Which three pieces of information is included in the logs? (Choose three.)
- A. Severity
- B. Event Class
- C. Event Session
- D. Event ID
Answer: B,C,D
NEW QUESTION 24
In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?
- A. SIP Proxy Server
- B. SIP Redirect Server
- C. SIP Gateway Manager
- D. SIP Computer Telephony Integration (CTI)
Answer: A
NEW QUESTION 25
You want to install the Service Packs on Avaya Aura Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?
- A. Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.
- B. Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
- C. Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.
- D. Copy all Service Pack files to D:\Avaya\servicePacks and then start the Contact Center Patch Manager.
The new Service Packs will be automatically detected and offered for installation.
Answer: A
NEW QUESTION 26
In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?
- A. NCCT Service
- B. NCCT SMON
- C. NCCT TAPI Connector
- D. NCCTDALS
- E. NCCT OI Service
Answer: C
NEW QUESTION 27
At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?
- A. Back-to-Back User Agent
- B. User Agent
- C. SIP Gateway Manager
- D. SIP Gateway
Answer: B
NEW QUESTION 28
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?
- A. SIP Gateway Manager with transport Layer Security (TLS)
- B. Network Routing Service with TCP and UDP
- C. SIP Redirect Server with RTP
- D. SIP Gateway with Real-Time Protocol (RTP)
- E. Back to Back User Agent (B2BUA) with TLS
Answer: D
NEW QUESTION 29
At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?
- A. Back to-Back User Ag
- B. User Agent
- C. SIP Gateway Manager
- D. SIP Server
- E. SIP Gateway
Answer: B
NEW QUESTION 30
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