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NEW QUESTION 25
What are the key steps for importing asset data? (Choose three.)
- A. Consolidate data
- B. Update transform map
- C. Create transform map
- D. Load data
- E. Run transform map
- F. Merge transform maps
Answer: A,B,F
NEW QUESTION 26
When creating a list report that groups all assets by product model, which table is used?
- A. alm_model_category
- B. alm_hardware
- C. alm_model
- D. alm_asset
Answer: A
NEW QUESTION 27
When does an asset's lifecycle begin?
- A. When an asset request is fulfilled
- B. Upon the asset deployment
- C. Upon the asset's request
- D. When the asset is procured
Answer: D
NEW QUESTION 28
Which of these tables are installed with Hardware Model Normalization? (Choose three.)
- A. Device Name
- B. Hardware Model Library
- C. Hardware Manufacturer
- D. Hardware Normalize Key
- E. Device Type
Answer: B,C,D
NEW QUESTION 29
A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?
- A. Process FM Costs
- B. Process Rate Cards
- C. Process CM Costs
- D. Process Expense Lines
Answer: D
NEW QUESTION 30
Which of the following are components of the asset request structure? (Choose three.)
- A. Stock order tasks
- B. Purchase orders
- C. Transfer orders
- D. Catalog tasks
- E. Procurement orders
Answer: B,D,E
NEW QUESTION 31
Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)
- A. Your hardware model form contains a good model number, but a badly formatted model name
- B. Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
- C. A normalization rule for the hardware model does not exist in the Content Service
- D. The hardware model content has not yet been downloaded from the Content Service
- E. You have opted out of the ServiceNow Content Service
Answer: B,D,E
NEW QUESTION 32
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)
- A. Manage its associated license, warranty, or lease contracts
- B. Know its relationships to other assets in the CMDB
- C. Track its monetary value or costs
- D. Manage its procurement, maintenance, or retirement
- E. Track its operational information
Answer: A,B,C
NEW QUESTION 33
When using the HAM application, what happens when you create a new transfer order line on a transfer order?
- A. The transfer order line is automatically placed in a state of Ready for fulfilment
- B. The asset(s) listed in the transfer order line are automatically readied for shipment
- C. The asset(s) listed in the transfer order line are automatically transferred to the new stockroom
- D. A transfer order line task is automatically created to move the transfer order line from one stage to another
- E. A transfer order line task is automatically created to validate enough stock exists
Answer: D
NEW QUESTION 34
What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)
- A. Storage costs
- B. Warranty costs
- C. Maintenance agreements
- D. Replacement parts
Answer: C,D
NEW QUESTION 35
An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)
- A. 10 days before
- B. Day of expiration
- C. 30 days before
- D. 1 week before
- E. 60 days before
- F. 90 days before
Answer: A,C,D,F
NEW QUESTION 36
Which of the following are functions of the model category? (Choose two.)
- A. Model categories group consumables in the Product Catalog
- B. Model categories provide the link between configuration management and asset management
- C. Model categories provide the link between procurement management and asset management
- D. Model categories determine when to create assets from configuration items (Cls)
- E. Model categories group related assets in the Service Catalog
Answer: A,C
NEW QUESTION 37
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
- A. Active stock rules
- B. Hardware models up for end of life
- C. New hardware assets found by audits
- D. Open asset audits
- E. Requests that require sourcing
- F. Hardware nearing end of warranty
Answer: C,D,E
NEW QUESTION 38
Which catalog facilitates the ability to source from existing stock?
- A. Product Catalog
- B. Procurement Catalog
- C. Vendor Catalog
- D. Service Catalog
Answer: D
NEW QUESTION 39
Select the three main components of the data certification process. (Choose three.)
- A. Run the certification
- B. Create the certification filter
- C. Create the certification schedule
- D. Certify the certification
- E. Assign the certification tasks
Answer: B,C,D
NEW QUESTION 40
Which elements are provided by the hardware asset management content service? (Choose three.)
- A. Manufacturer
- B. Model name
- C. Cost
- D. Compatibles
- E. Manufacturer lifecycle dates
- F. Product warranty
Answer: A,D,F
NEW QUESTION 41
What are the four tiers of Capability Blueprint?
- A. Trustworthy Data, Practical Management, Process Integration, Business Alignment
- B. Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance
- C. Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance
- D. Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment
Answer: B
NEW QUESTION 42
Any normalization that has occurred on a model can be reverted by using this feature.
- A. Revert Normalization UI Action
- B. Normalizations cannot be reverted
- C. Rollback Normalization Business Rule
- D. Undo Normalization Scheduled Job
Answer: C
NEW QUESTION 43
What information would you track for a configuration item (CI) versus an asset? (Choose two.)
- A. Lifecycle
- B. Contractual
- C. Financial
- D. Operational
- E. Relationship
Answer: B,C
NEW QUESTION 44
Once the content update adds hardware lifecycle data to your instance, can it be deleted?
- A. No, it cannot
- B. Yes, it can be deleted or deactivated
- C. No, it cannot unless the lifecycle stage is EOL
- D. Yes, it can
Answer: B
NEW QUESTION 45
The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.
- A. By creating a purchase orders to restock from other stockrooms
- B. When stock is less than the threshold specified in the stock rule
- C. By notifying the stockroom manager of new transfer orders
- D. By creating transfer orders to restock from other stockrooms
Answer: A
NEW QUESTION 46
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile App
- B. Mobile Agent App
- C. Mobile Asset App
- D. Mobile ITAM App
Answer: B
NEW QUESTION 47
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
- A. Now Procurement App
- B. Now Agent Mobile App
- C. Now Onboarding App
- D. Now Mobile App
Answer: D
NEW QUESTION 48
What hardware asset attribute should you track that is NOT part of a configuration item (CI)?
- A. Cost
- B. CPU
- C. Memory
- D. Operating system
- E. IP address
Answer: A
NEW QUESTION 49
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