Pass PEGAPCDC86V1 Exam in First Attempt Guaranteed 100% Cover Real Exam Questions [Nov-2022]
Valid PEGAPCDC86V1 test answers & Pegasystems PEGAPCDC86V1 exam pdf
NEW QUESTION 33
In Pega Customer Decision Hub, the characteristics of an action are defined by using
- A. logos
- B. plain text
- C. properties
- D. banners
Answer: C
NEW QUESTION 34
DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 35
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?
- A. Offer the new retention plan for all customers in a certain region
- B. Maximize customer churn for low-value customers
- C. Meet the quarterly targets regardless of customer needs
- D. Customer relevancy and business profitability
Answer: D
NEW QUESTION 36
U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?
- A. Embed images in the email directly
- B. Host images on an external server
- C. Attach images to the email
- D. Provide links to images in the email
Answer: D
NEW QUESTION 37
What is the name of the property that is automatically recomputed for each decision component?
- A. Order
- B. Priority
- C. Propensity
- D. Rank
Answer: D
NEW QUESTION 38
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.
- A. Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.
- B. Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.
- C. Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.
- D. Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.
Answer: B
NEW QUESTION 39
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
- A. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
- B. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
- C. A property from the "Set Property" component is referenced by the "Filter" component.
- D. Information from the "Set Property" component is copied over to the "Filter" component.
Answer: C
NEW QUESTION 40
A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?
- A. Offers ranking
- B. Interaction history
- C. Call intent detection
- D. Dispute handling strategy
Answer: D
NEW QUESTION 41
HOTSPOT
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Answer:
Explanation:
NEW QUESTION 42
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)
- A. Television
- B. Chatbot
- C. Billboard
- D. Retail store
Answer: A,B
NEW QUESTION 43
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.
Which property allows you to use the risk segment computed by the decision table in the decision strategy?
- A. pxResu/t
- B. pxRiskSegment
- C. pxOutcome
- D. pxSegment
Answer: C
NEW QUESTION 44
U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab? (Choose Two)
- A. Map the real-time container to a business structure level
- B. Add contact policy rules
- C. Enable web channel
- D. Define the starting population
Answer: C
NEW QUESTION 45
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Business weighting
- B. Action value
- C. Propensity
- D. Context weighting
Answer: D
NEW QUESTION 46
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?
- A. Increase the context weight of the Platinum Plus card.
- B. Increase the starting propensity of the Platinum Plus card.
- C. Increase the business weight of the Platinum Plus card.
- D. Increase the action value of the Platinum Plus card.
Answer: A
NEW QUESTION 47
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suitability
- B. Applicability
- C. Eligibility
- D. Suppression rules
Answer: A
NEW QUESTION 48
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 0
- B. 75 SMSes and 25 emails
- C. 1
- D. 75 emails 25 SMSes
Answer: B
NEW QUESTION 49
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