Use the best ways of preparing for C_C4H510_04 Exam Dumps with Fast2test SAP C_C4H510_04 dump PDF [2021]
SAP C_C4H510_04 exam candidates will surely pass the Exam if they consider the C_C4H510_04 dumps learning material presented by Fast2test.
NEW QUESTION 44
Which mandatory characteristics do you need to provide when you create a cloud data source? Note:
There are 3 correct Answers to this question.
- A. Name
- B. Web service URL
- C. Data source ID
- D. Usage
- E. Description
Answer: A,C,D
NEW QUESTION 45
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
- A. Countries, business processes, integrations
- B. Countries, business processes, business users
- C. Countries, data workbench, form templates
- D. Countries, workflow rules, integrations
Answer: A
NEW QUESTION 46
Which of the following scoping questions needs to be flagged to enable automatic ticket creation based on incoming e-mails?
- A. Do you want to enable internal memos for tickets?
- B. Do you want to enable agents to respond to tickets using an external e-mail client?
- C. Do you want to support e-mail channels for corporate accounts?
- D. Do you want to download an add-in for Microsoft Outlook?
Answer: C
NEW QUESTION 47
What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct Answers to this question.
- A. Data can be loaded or changed only once.
- B. The migration execution requires an approval from SAP Cloud Support.
- C. You will need to cleanse the legacy data.
- D. You will need to create an initial file based on predefined fields.
Answer: C,D
NEW QUESTION 48
Which key user tool allows you to change field properties on the SAP Service Cloud UI?
- A. Code list restriction
- B. Mashup
- C. Adaptation
- D. Workflow rules
Answer: C
NEW QUESTION 49
Which settings can you control for the e-mail channel setup? Note: There are 3 correct Answers to this question.
- A. Ticket type
- B. Channel type
- C. Mashup service
- D. Notification type
- E. Channel direction
Answer: A,B,E
NEW QUESTION 50
To which objects can you directly assign a registered product? Note: There are 2 correct Answers to this question.
- A. Appointment
- B. Maintenance plan
- C. Territory
- D. Installed base
Answer: B,D
NEW QUESTION 51
What is one consequence of scoping the installed base option?
- A. The Registered Product scoping option will be selected automatically.
- B. Warranty management is available in service tickets.
- C. The Measurements feature is activated.
- D. The number of available standard reports is reduced.
Answer: A
NEW QUESTION 52
Which of the following options are possible for permissions?
- A. Restricted access rights override any unrestricted access you have defined.
- B. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
- C. You can decide, per view, if the access rights should override any restrictions you have defined or not.
- D. Unrestricted access rights override any restrictions you have defined.
Answer: D
NEW QUESTION 53
Which element is needed to determine the due date for the initial ticket response in Service Level Agreements?
- A. Document types
- B. Service category
- C. Maintenance plan
- D. Priority
Answer: B
NEW QUESTION 54
What can you do with the add-in for Microsoft Outlook? Note: There are 2 correct Answers to this question.
- A. Add a reference to an account.
- B. Add an account team member.
- C. Use e-mail as a response to a ticket.
- D. Add a reference to a service contract.
Answer: A,C
NEW QUESTION 55
Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?
- A. Activities
- B. External pricing
- C. Tickets
- D. Contracts
Answer: A
NEW QUESTION 56
Which feature in user interface maintenance can be used to control the values of custom fields?
- A. Code list restriction
- B. Personalization
- C. Usage of restriction rules
Answer: A
NEW QUESTION 57
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects BI system? Note: There are 3 correct Answers to this question.
- A. No security issues with mashup outside of corporate network
- B. No additional authorization concept is required
- C. Offline access is available
- D. Real-time data access
- E. Existing reports can be reused
Answer: B,D,E
NEW QUESTION 58
Which of the following are benefits of case management in SAP Service Cloud? Note: There are 2 correct Answers to this question.
- A. You can change the status of multiple sub-tickets from the main ticket.
- B. Opening the main ticket allows you to see all of the connected sub-tickets.
- C. Creating a ticket on the main account automatically creates tickets on the sub-accounts.
- D. Changing the customer in the main ticket updates the customers in the related sub-tickets.
Answer: A,B
NEW QUESTION 59
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct Answers to this question.
- A. Routing rules can be applied to warranties.
- B. When an agent creates a ticket with a registered product, the warranty is automatically determined.
- C. The agent is prompted to upsell a warranty to the customer.
- D. The system can be set up so that certain incident categories are not covered.
Answer: B,D
NEW QUESTION 60
Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.
- A. Scoping attribute set
- B. Maintenance measurement and readings
- C. Maintenance plan
- D. Setup deals
Answer: B,C
NEW QUESTION 61
......
Accurate & Verified Answers As Seen in the Real Exam here: https://www.fast2test.com/C_C4H510_04-premium-file.html