The Best IIBA CCBA Study Guides and Dumps of 2021
Top IIBA CCBA Exam Audio Study Guide! Practice Questions Edition
IIBA CCBA is a standard exam that helps the business analysis practitioner to recognize his or her ability to take complex project responsibility. Therefore, if you are rooting for a career as a business analyst you should take the CCBA test. After passing it, you will be honored with the Certification of Capability in Business Analysis.
NEW QUESTION 198
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
- A. Eliminate redundancy.
- B. Increase consistency of behavior.
- C. Improve the purchasing process.
- D. Automate or simplify the work people perform.
Answer: B
Explanation:
Explanation
When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience.
Answer B is incorrect. Automating or simplifying the work people perform helps streamline costs and
improve quality by doing the work in the same way each time the work is performed.
Answer A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can
be met with a single solution, reducing the cost of implementation.
Answer D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the
business analyst to consider.
NEW QUESTION 199
You are the business analyst for your organization and you're working with Nancy, the Sales Director.
You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
- A. There is a cost, time, and quality constraint that must be satisfied to create the solution.
- B. There's an assumption that the perceived solution will create the desired benefit.
- C. There will be a cost and time element to create the solution.
- D. There are no constraints in the analysis process.
Answer: B
Explanation:
Explanation/Reference:
Nancy is making an assumption that the software will make the entire sales process better. She's identified a solution that she assumes will improve the entire sales process.
D is incorrect. While there will be a cost and time element, this isn't the best answer to the
question and scenario.
B is incorrect. There are constraints in the analysis process, so this isn't the best choice.
C is incorrect. While this statement is true, it doesn't address Nancy's assumption about the
solution; she's already attached to the problem.
NEW QUESTION 200
In order to define the business need for an organization, there are two inputs. What are the two inputs a business analyst will need to define the business need?
- A. Stakeholder identification and stakeholder analysis
- B. Requirements and Business analysis approach
- C. Business goals and objectives
- D. Elicitation approach and Solution approach
Answer: C
Explanation:
Explanation/Reference:
In order to conduct the task of defining the business need, the business analyst will need business goals and objectives.
C is incorrect. This isn't a valid answer, as Requirements and Business analysis approach are
actually outputs of the task of defining the business need.
B is incorrect. This isn't a valid answer, as stakeholder identification and stakeholder analysis are
actually outputs of the task of defining the business need.
D is incorrect. This isn't a valid answer, as Elicitation approach and Solution approach aren't valid
inputs.
NEW QUESTION 201
You are the business analyst for your organization and you're working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management. In this approach, who is most likely to approve changes to requirements?
- A. Project manager
- B. Project sponsor
- C. Requirements owner
- D. Change control board
Answer: D
Explanation:
Explanation/Reference:
Change Control Board is a collection of managers, requirement owners, and key stakeholders that review the validity, need, impact, and full consideration of a change request to determine whether the change should be approved or declined. This approach is the most likely answer for a plan-driven business analysis environment.
B is incorrect. The requirements owner isn't the best answer for a plan-driven approach.
C is incorrect. The project sponsor won't make this decision.
D is incorrect. The project manager rarely has change control authority over requirements, so this
choice is not valid.
NEW QUESTION 202
Which of the following approaches describes the project management approach of refining requirements and project scope?
- A. Plan-driven
- B. Change-driven
- C. Iterative
- D. Progressive elaboration
Answer: D
Explanation:
Explanation/Reference:
Progressive elaboration describes the project management approach of refining requirements and project scope.
C is incorrect. Iterative is not a valid business analysis approach.
A is incorrect. The plan-driven approach defines business analysis activities. This approach is
used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation.
B is incorrect. Change-driven approaches to business analysis deal with rapid delivery of the
business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution.
The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution.
NEW QUESTION 203
In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?
- A. Business analysis approach
- B. Stakeholder list, roles, and responsibilities
- C. Business analysis performance assessment
- D. Stakeholder tolerance for risk
Answer: D
NEW QUESTION 204
When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that's being replaced. Which one of the following is not an input to the transitional requirements definition?
- A. Deployed solution
- B. Stated requirement
- C. Stakeholder management strategy
- D. Organizational readiness assessment
Answer: C
NEW QUESTION 205
In the life of a project, when do the number and impact of change requests often increase?
- A. Towards the end of the project
- B. At the launch of the project
- C. Once the project scope is reviewed
- D. During project planning
Answer: A
NEW QUESTION 206
During a lessons learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary. The business analyst (BA) explained that performance measures are required to:
- A. verify that organizational resources were spent wisely.
- B. gather insights into the value provided by a solution.
- C. decide if similar projects should be taken up again.
- D. evaluate whether the required return on investment is met.
Answer: B
Explanation:
Process performance measures are parameters that are used to identify process improvement opportunities. Process performance measures are defined and deployed to ensure that processes are aligned to the business needs and strategic objectives of the organization. Process performance measures can address many aspects of a process including quality, time, cost, agility, efficiency, effectiveness, responsiveness, adaptability, flexibility, customer satisfaction, velocity, variability, visibility, variety, rework, and volume. Many of the process performance measures seek to measure the effectiveness and efficiency of the process as well as the degree to which the process goals are achieved.
NEW QUESTION 207
When a business analyst completes the elicitation process, she will create four outputs. Which one of the following is an output of the elicitation process?
- A. Stakeholder Concerns
- B. Solution scope
- C. Resource identification
- D. Requirements management plan
Answer: A
NEW QUESTION 208
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?
- A. Enterprise environmental factors
- B. Organizational process assets
- C. Essential
- D. Derivative adaption
Answer: B
Explanation:
Explanation/Reference:
Templates for requirements packages are taken from organizational process assets.
C is incorrect. Essential isn't a valid explanation for this question.
D is incorrect. Enterprise environmental factors aren't where templates originate from for business
analyst requirements packages.
B is incorrect. This isn't a valid term for organizational process assets or templates needed by the
business analyst.
NEW QUESTION 209
There are four methods to generate a business need in an organization. Which approach would an organization use when there's recognized competition in the marketplace?
- A. From middle management
- B. From external drivers
- C. From the top down
- D. From the bottom up
Answer: B
Explanation:
Explanation
From external drivers is used when there's recognized competition in the marketplace.
Answer D is incorrect. From the top down is defined as the need to achieve a strategic goal.
Answer A is incorrect. From the bottom up is described as a problem with the current state of a process,
function, or system.
Answer C is incorrect. From middle management is described as a manager needs additional information to
make sound decisions or must perform additional functions to meet business objectives.
NEW QUESTION 210
Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities. What type of business analysis planning is Fred using in this scenario?
- A. Cyclic planning
- B. Rolling wave planning
- C. Iterative planning
- D. Step planning
Answer: B
Explanation:
Explanation/Reference:
This is an example of rolling wave planning. This approach to planning is ideal for larger business analysis initiatives and allows the business analyst to plan the entire initiative and approach at the high-level and the most imminent activities at the detailed level.
B is incorrect. Iterative planning is not a valid choice; planning does happen in iterations with the
rolling wave planning approach, but it's not the correct name for the approach.
A is incorrect. Step planning is not a valid term for business analysis processes.
C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.
NEW QUESTION 211
A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
- A. Lessons learned from previous initiatives
- B. Surveys or Question:naires for the current initiative
- C. Process modelling from previous initiatives
- D. Functional Decomposition for the current initiative
Answer: B
Explanation:
According to the BABOK® v3 guide, the purpose of survey and Question:naires is " to elicit business analysis information - including information about customers, products, work practices, and attitudes - from a group of people in a structured way and in a relatively short period of time."
NEW QUESTION 212
You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?
- A. Stakeholders are interviewed and their experiences are recorded to help identify the requirements.
- B. Stakeholders are interviewed and their stories are recorded as part of the requirements.
- C. Stakeholders' objectives are described to identify the requirements that the solution will need to support.
- D. Stakeholders' experiences equate to the stakeholder requirements.
Answer: C
Explanation:
Explanation/Reference:
User stories are a brief description of functionality that users need from a solution to meet a business objective.
C, B, and D are incorrect. These are not valid definitions of user stories.
NEW QUESTION 213
You are the business analyst for your organization and you're notifying the key stakeholders of a need to gather requirements for an endeavor. One of the stakeholders that you'll need to attend your requirements workshop is the project manager. What role will the project manager have in this workshop?
- A. The project manager will ensure that the needed resources are available.
- B. The project manager will facilitate the requirements workshop.
- C. None, the project manager should not be involved until all of the requirements have been identified.
- D. The project manager will help elicit requirements from the stakeholders.
Answer: A
Explanation:
Explanation
The role of the project manager in elicitation tasks is to ensure that the needed resources are available.
Answer C is incorrect. The project manager will likely be involved in the requirements workshop.
Answer A is incorrect. The project manager won't facilitate the requirements workshop, the business analyst
will.
Answer D is incorrect. The project manager may help elicit requirements from stakeholders, but this isn't the
best choice for the question.
NEW QUESTION 214
During a project to replace an existing system, requirements for new functionality were elicited. Upon further investigation, additional types of requirements related to other features and characteristics were also identified. What can facilitate effectively understanding the different types of requirements?
- A. Classification schema
- B. Scope modelling
- C. Process modelling
- D. Fishbone diagram
Answer: A
Explanation:
Requirements Classification Schema: identifies levels or types of requirements that assist the business analyst and other stakeholders in categorizing requirements.
NEW QUESTION 215
There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?
- A. Business analysis approach
- B. Stakeholder list, roles, and responsibilities
- C. Organizational process assets
- D. List of identified risks
Answer: D
Explanation:
Explanation
Risk identification is not an input to the plan business analysis activities. The four inputs to the plan business analysis activities are organizational process assets, business analysis approach, stakeholder list, roles, and responsibilities, and the business analysis performance assessment.
Answer B is incorrect. The organizational process assets are inputs to the plan business analysis activities.
Answer C is incorrect. The business analysis approach is an input to the plan business analysis activities.
Answer A is incorrect. The stakeholder list, roles, and responsibilities is one of the four inputs to the plan
business analysis approach.
NEW QUESTION 216
You are hired as a contract project manager for Dreams Unlimited Inc. The project involves setting up ten servers and fifty client computers on the network. From past experience, you know it takes around fifteen hours to install, test, and finalize a server, while it takes only ten hours for a client. You consider these data for making an estimate of schedule of the task. Which of the following estimation techniques has been used?
- A. Analogous
- B. Schedule performance index
- C. Parametric modeling
- D. Bottom-up
Answer: A
Explanation:
Explanation
According to the question, your estimation is based on the parameters from a previous activity. Such estimation is performed through the analogous estimating technique.
NEW QUESTION 217
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A IIBA skills-based certification indicates to employers that you have the skills, knowledge, and experience required in business analysis. Certification improves your marketing, employability, and earning potential. As people advance in their careers, their skills will grow and develop. In each key phase, the individual will have developed or acquired a different level of competence that can be recognized, thus offering a clear differentiation between the levels of certification. The certification level encourages a BA professional to seek growth through specific learning and development to help them reach the desired level. IIBA certification programs will assess and measure an individual’s skills at any level, thus ensuring that the BA professional and employer are provided at each level. In this guide, we will cover the CCBA Certification exam, IIBA Certification Salary and all aspects of the IIBA Certification.
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