Updated Apr-2024 Pass Community-Cloud-Consultant Exam - Real Practice Test Questions
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Salesforce Community Cloud Consultants (SU18) Community-Cloud-Consultant Exam
Salesforce Community-Cloud-Consultant Exam is related to Salesforce Certified Community Cloud Consultant (SU18) Certification. This exam is suitable for Salesforce Developer and Technical Architects. It validates the ability to implement Community Setup, Community Setup, Community Management, Sharing and Security and the person usually focuses on Administrating or developing in the Salesforce Community Cloud Platform. Consultant, Solution Architect and Salesforce Developer usually hold or pursue this certification and you can expect the same job role after completion of this certification.
NEW QUESTION # 163
Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:
- A. Click "upload image" to include an image with your recommendation
- B. Enter a label for the button in the recommendation
- C. Select a custom recommendation channel in the Marketing Cloud
- D. Connect to the Einstein recommendation API
- E. Enter a description of the recommendation
Answer: A,B,E
NEW QUESTION # 164
Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display. Which step should be taken to improve display time performance of the pages?
Select one or more of the following:
- A. Turn on server-side Caching
- B. Enable On-Demand Rendering
- C. Turn on client-side Caching
- D. Enable Progressive Rendering
Answer: D
NEW QUESTION # 165
Universal Containers creates a Customer Service Template-based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles.
Which standard functionality should a Community Manager use to accomplish this task?
- A. Set the Number of Articles property inside the Page Editor.
- B. Update Knowledge Settings inside Setup.
- C. Make sure Top Articles for Topics is enabled in Community Management.
- D. Add the Top Articles component inside the Community Builder.
Answer: A
NEW QUESTION # 166
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The "API Enabled" profile permission has been turned on to allow the Salesforce mobile app access to external users with Communities licenses.
Which characteristic of this Community will cause display problems when accessed from an Android mobile device using the Salesforce mobile app?
- A. Community URL access
- B. Rich text styling
- C. Mobile responsiveness
- D. "API enabled" profile permission
Answer: B
NEW QUESTION # 167
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select one or more of the following:
- A. Enable read access on the user profile to the Store Locations object
- B. Associate a tab to the Store Locations object
- C. Add an HTML component with the link to the Store Locations Community page
- D. Define the Store Locations object in the Global Search Results component
- E. Add the Store Locations object pages to the Community navigation
Answer: A,B,D
NEW QUESTION # 168
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Create an Unlisted Chatter Group for selected collaboration Partners
- B. Set Chatter group emailsetting for selected collaboration Partners to Limited
- C. Manually share records with selected collaboration Partners
- D. Cmention only selected collaboration Partners
Answer: A
NEW QUESTION # 169
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
- A. Enable "Public can access the community" checkbox under General Settings in Community Builder.
- B. Create public-free web pages and use Community only for authenticated users.
- C. Allow users to access the Community with guest user login credentials.
- D. Create Force.com sites and update guest user login access.
Answer: D
NEW QUESTION # 170
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?
- A. Add only U.S. customer profiles as Community members.
- B. Add each U.S. customer as a Community member from their contact record.
- C. Add U.S. users to the Community sharing set.
- D. Add the U.S. customer public group to the Community as members of the Community.
Answer: A
NEW QUESTION # 171
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. High Volume Customer Portal
- B. Customer Community Plus
- C. Portal Manager
- D. Lightning External Apps
Answer: B
NEW QUESTION # 172
Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?
- A. Use the Standard Surveys Lightning Component
- B. Use an AppExchange Survey Lightning Component
- C. Build a Surveys Lighting Component
- D. Build a Surveys Visualforce Page
Answer: B
NEW QUESTION # 173
Universal Containers needs to build a Community for their customers. The following security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
- A. Customers Account. Customer Community License. and sharing rules.
- B. User Customers Account. Customer Community Plus License. and sharing rules.
- C. User Person Account. Customers Community Plus License. and Super User access
- D. User Person Account, Customers Community License. and Sharing Set.
Answer: D
NEW QUESTION # 174
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select one or more of the following:
- A. Define the Store Locations object in the Global Search Results component
- B. Associate a tab to the Store Locations object
- C. Enable read access on the user profile to the Store Locations object
- D. Add the Store Locations object pages to the Community navigation
Answer: B
NEW QUESTION # 175
A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.
What is the most likely cause of this issue?
- A. Members do NOT have permissions to see recommendations in the Community.
- B. Recommendation is NOT enabled for the community.
- C. The page changes with the recommendation component have NOT been published.
- D. NO recommendation exist for this Community.
Answer: C
NEW QUESTION # 176
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]
- A. To enable single sign on
- B. To add Custom JavaScript blocks
- C. To modify the community colour palate
- D. To add SEO meta tags
- E. B and C
- F. To add References to external JavaScript files
Answer: B,D,F
NEW QUESTION # 177
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 178
When architecting a community strategy it is important to consider portal role count limitations. What is the maximum number of portal roles that can existing in an organization?
- A. 5,000
- B. 4,000
- C. 2,500
- D. 10,000
- E. 1,000
Answer: A
NEW QUESTION # 179
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:
- A. Update the setting to Public Visibility for all Community pages
- B. Enable "Give access to public API requests on Chatter"
- C. Enable the "Public can access the community" checkbox
- D. Update the setting to "Allow access without login"
Answer: B
NEW QUESTION # 180
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create1 Community for both customers and partners
- B. Create 2 Communities 1 Partner Community and 1 Customer Community
- C. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- D. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
Answer: A
NEW QUESTION # 181
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become Partners.
How should the coffee company's Administrator meet these requirements?
- A. Create a Private Community and let brand advisors and consumers register themselves.
- B. Create a Public Community and let brand advisors and consumers register themselves.
- C. Create a Public Community for consumers and a separate Private Community for brand advisors.
- D. Create a Public Community for consumers and brand advisors.
Answer: B
NEW QUESTION # 182
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
- A. Enable super user access in Community Management
- B. Enable super user access to contacts for assigned users to the Account manager role
- C. Enable super user access to contacts for users assigned to the Account sales rep role
- D. Enable super user access in Community Settings
Answer: C,D
NEW QUESTION # 183
What are the four stages of the Community Roll-out framework?
- A. Analyse > Design > Implement > Maintain
- B. Plan > Develop > Test > Review
- C. Create > Communicate > Design > Implement
- D. Establish > Manage > Measure > Engage
- E. Design > Implement > Grow > Review
Answer: D
NEW QUESTION # 184
Universal containers want to make sure their customers can get access to their (authenticated) customer community on demand. What are the steps required to set up Community Self Registration?
- A. Enable Self Registration in the Community Manager and modify the Communities Self Registration APEX controller with the Account ID
- B. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Account ID
- C. Enable Self Registration in the Community Builder and modify the Communities Self Registration APEX controller with the Community ID
- D. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Community ID
- E. Enable Self Registration in Settings and modify the profile lookup to associate the profile to the new user on creation
Answer: A
NEW QUESTION # 185
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Add a generic component and name it Leaderboard
- B. Create a custom Lightning component and add it to the home page
- C. Drag and drop the Reputation Leaderboard component onto the home page
- D. Enable Chatter for the Customer Service Napili Community
Answer: C
NEW QUESTION # 186
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The Community-Cloud-Consultant certification exam comprises 60 multiple-choice questions that must be answered in 105 minutes. Community-Cloud-Consultant exam is available in English and costs $200. Community-Cloud-Consultant exam covers various topics, including community strategy, community setup, community management, community engagement, and community measurement. Salesforce Certified Community Cloud Consultant certification is valid for two years, after which the individual needs to take the exam again to maintain the certification.
Salesforce Community-Cloud-Consultant certification exam is designed for professionals who want to demonstrate their expertise in Salesforce Community Cloud. Salesforce Certified Community Cloud Consultant certification validates the candidate's knowledge and skills in designing and implementing scalable and secure communities with Salesforce Community Cloud. Community-Cloud-Consultant exam covers various topics such as community setup, customization, collaboration, and security.
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