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Why wait to start studying? The moment your order is complete, your 920-196 practice questions land in your inbox within one minute. That is 65 Nortel BCM 50/200/400 Sales Engineeing questions, ready when you are.
Nortel 920-196 Exam Overview:
| Certification Vendor: | Nortel Networks (later Avaya) |
|---|---|
| Exam Name: | Nortel BCM 50/200/400 Sales Engineering |
| Exam Number: | 920-196 |
| Exam Format: | Multiple choice (historical/legacy exam format) |
| Related Certifications: | Nortel Business Communications Manager (BCM) certifications |
| Available Languages: | English |
| Recommended Training: | Avaya Learning (BCM / legacy Nortel courses) |
| Exam Registration: | Avaya Training and Certification (legacy Nortel BCM programs) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Historically computer-based exam delivered via Nortel/Avaya certification testing platforms (availability may now be retired). |
| Pre Condition: | No formal prerequisite publicly documented; knowledge of telephony or BCM systems recommended (legacy certification). |
Nortel 920-196 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Telephony and Unified Communications Features | - Call routing, voicemail, and IVR features - VoIP and traditional telephony integration |
| System Configuration and Deployment Basics | - Network integration and connectivity - Initial setup and provisioning concepts |
| Administration and Troubleshooting Concepts | - Basic fault isolation and resolution concepts - System management tools overview |
| BCM Product Overview | - Core system capabilities and positioning - BCM 50 / 200 / 400 platform architecture |
| Sales Engineering Fundamentals | - Customer requirement analysis - Solution mapping and product positioning |
Nortel 920-196 FAQs: What Every Candidate Asks
The 920-196 exam, officially titled BCM 50/200/400 Sales Engineeing, is the qualifying test for the Nortel BCM Sales Engineering certification from Nortel Networks (later Avaya). Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as Nortel Business Communications Manager (BCM) certifications.
No formal prerequisite publicly documented; knowledge of telephony or BCM systems recommended (legacy certification). Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page.
You can book your 920-196 exam through any of these official registration channels:
The exam is delivered as Historically computer-based exam delivered via Nortel/Avaya certification testing platforms (availability may now be retired)., so you can pick the option that fits your schedule when you book.
Nortel Networks (later Avaya) recommends the following training for Nortel BCM 50/200/400 Sales Engineeing candidates:
Pair that training with the 65 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
Yes. Fast2test offers a free PDF demo for the Nortel BCM 50/200/400 Sales Engineeing exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.
Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding 920-196 exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.
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The Nortel BCM 50/200/400 Sales Engineeing syllabus is organized into 5 domains. The main areas include Administration and Troubleshooting Concepts, Sales Engineering Fundamentals, and System Configuration and Deployment Basics. Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
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