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HP2-B115 PDF Practice Q&A's
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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Support and Management Tools | 10% | - Security and mobility solutions - HP Web Jetadmin and management software - Service and support offerings |
| Topic 2: HP Printing Solutions Portfolio | 25% | - Inkjet and LaserJet product lines - Features, benefits and competitive advantages - Multifunction printers and wide-format systems |
| Topic 3: Understand Customer Requirements | 20% | - Define solution requirements - Analyze customer environment and usage scenarios - Identify business and user needs |
| Topic 4: Positioning and Selling Solutions | 20% | - Match products to customer needs - Address objections and close sales - Communicate value and ROI |
| Topic 5: HP Personal Systems Portfolio | 25% | - Desktops, notebooks and workstations - Tablets and mobile devices - Security, manageability and performance features |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
What is a security benefit of a secure hard disk with full hardware encryption?
- A. It allows customers up to 32MB of space on the printer
- B. It gives customers peace of mind that anything saved to the printer is fully secure.
- C. It allows customers to control who can print, what can be printed, and when printing can occur
- D. It gives customers the choice to save their documents to the cloud or the printer.
Correct Answer: B 🗳️
Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?
- A. HP DuraKeys
- B. HP DuraFinish
- C. spill resistant keyboard
- D. HP 3D DriveGuard
Correct Answer: A 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
What can you find at MyHPSalesGuide.com? (Select three.)
- A. training exams
- B. specific pricing
- C. supplies and accessories
- D. support phone numbers
- E. product selection help
- F. cashback guides
- G. product specifications
Correct Answer: C,E,G 🗳️
Within a company, what does a typical user want from a mobile device7 (Select two.)
- A. cheap purchasing price
- B. sleek and thin design
- C. latest technology
- D. easy deployment
- E. global availability
- F. easy to centrally manage
Correct Answer: B,C 🗳️
Why does HP routinely test over 300 different paper types from around the planet?
- A. To ensure that no matter where the customer buys their paper from, their printer will perform as reliably as possible
- B. To find out what the Recommended Monthly Print Volume (RMPV) will be
- C. To check on the competition
- D. To rebrand them HP
Correct Answer: A 🗳️
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