Exam Name: HP Imaging and Printing Sales Fundamentals Exam
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification
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HP Imaging and Printing Sales Fundamentals Exam: HP2-B102 Exam Premium File as PDF & Test Engine
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Last Updated: Oct 10, 2026
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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Managed print services basics
|
| Customer solutions positioning | - Competitive positioning
|
| Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What do traditional copier-centric agreements usually include?
- A. Free additional memory
- B. No fees for breaking the contract early
- C. Accessories for the device at no additional cost
- D. A basic monthly fee with a per-copy charge over the maximum allowed monthly
Correct Answer: D 🗳️
What is the first thing you need to know when selling or leasing HP MFPs?
- A. the monthly page volume expected to be printed on the HP MFP
- B. the names of the people who will have access to it
- C. the location of the MFP within the facility
- D. the delivery date
Correct Answer: A 🗳️
What is the advantage of HP Care Packs?
- A. They are easy to buy, easy to use, and flexible.
- B. They can be purchased for third-party products.
- C. They include free upgrades to HP devices.
- D. They are included in the standard product warranty,
Correct Answer: A 🗳️
What does the HP Printing Sales Guide help resellers do?
- A. find which devices are discontinued
- B. calculate their margin on each device, accessory, supply, and
- C. create professional sales presentations
- D. determine the discounts that are available to them
Correct Answer: C 🗳️
Which HP technology increases 600 by 600 dpi files to print effectively at 1200 dpi?
- A. HPFastRes 1200
- B. HP ImageREt Technology
- C. HP Laser Modulation
- D. HP Intelligent Color Control
Correct Answer: A 🗳️
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