Instant Download ITIL : ITIL-4-Foundation Questions & Answers
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- Total Questions: 121
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ITIL ITIL-4-Foundation Exam Syllabus Topics:
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ITIL 4 Foundation Sample Questions:
Which is a financially valuable component that can contribute to the delivery of a service?
- A. IT asset
- B. Service offering
- C. Sponsor
- D. Configuration item
Correct Answer: A 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
What is defined as "any component that needs to be managed in order to deliver an IT service"?
- A. A configuration item
- B. An event
- C. A change
- D. An IT asset
Correct Answer: A 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Identify the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?)
- A. management
- B. value
- C. provision
- D. consumption
Correct Answer: D 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Which practice conducts reviews to validate that services are covering the needs of the customer?
- A. Change enablement
- B. Monitoring and event management
- C. Service level management
- D. Service desk
Correct Answer: C 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Which TWO of the following statements are MOST associated with the optimize and automate' guiding principle?
1. It is important to assess which method of communication is appropriate 'or each type of stakeholder.
2. Complex systems should be designed with an understanding of how the components' parts are related.
3. Organizations should consider whether technology could improve the eficiency o' manual processes.
4 It is important to understand the organization's objectives when assessing the impact of potential improvements.
- A. 3 and 4
- B. 2 and 3
- C. 1 and 4
- D. 1 and 2
Correct Answer: A 🗳️
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