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Reading questions is one thing; sitting a timed exam is another. The Fast2test desktop and online test engines recreate the pace and pressure of the EXIN ITIL 4 Foundation testing environment, so ITILFND_V4 exam day feels like just another practice session.
EXIN ITILFND_V4 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN ITIL 4 Foundation Certification Exam (ITILFNDv4) |
| Exam Number: | ITILFNDv4 |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Practice Manager ITIL 4 Managing Professional |
| Exam Duration: | 60 minutes |
| Exam Format: | Closed book exam, Multiple-choice questions, Online or onsite proctored exam |
| Exam Price: | Varies by region (~USD 200–350) |
| Passing Score: | 65% (26 out of 40) |
| Real Exam Qty: | 40 |
| Available Languages: | Portuguese, Chinese (Simplified), Japanese, French, Spanish, English, German |
| Certificate Validity Period: | No expiry (lifetime certification) |
| Recommended Training: | AXELOS / PeopleCert ITIL 4 Foundation Training ITIL Official Training & Resources |
| Exam Registration: | PeopleCert ITIL 4 Foundation Official Page EXIN ITIL 4 Foundation Certification Page |
| Sample Questions: | EXIN ITILFND_V4 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (onsite) |
| Pre Condition: | No formal prerequisites required. Basic IT knowledge is recommended. |
| Official Syllabus URL: | https://www.exin.com/certifications/itil-4-foundation |
EXIN ITILFND_V4 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: The Four Dimensions of Service Management | - Value Streams and Processes - Information and Technology - Partners and Suppliers - Organizations and People |
| Topic 2: Service Management Key Concepts | - Service Offerings - Value and Value Co-creation - Service Relationships |
| Topic 3: ITIL Service Value System (SVS) | - Continual Improvement - Service Value Chain - Governance - Guiding Principles - Practices Overview |
EXIN ITIL 4 Foundation Exam FAQs and Straight Answers
The ITILFND_V4 exam, officially titled ITIL 4 Foundation, is the qualifying test for the ITIL 4 Foundation certification from EXIN, a credential at the Foundation level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager.
The EXIN ITIL 4 Foundation exam gives you 60 minutes to work through 40 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Fast2test test engine — when the clock feels familiar, it stops being a threat.
You need 65% (26 out of 40) to pass, and the official registration fee is Varies by region (~USD 200–350). Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Fast2test practice questions until you score comfortably above the passing mark, then book your seat.
No formal prerequisites required. Basic IT knowledge is recommended. Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: EXIN ITILFND_V4 exam overview.
You can book your ITILFND_V4 exam through any of these official registration channels:
The exam is delivered as Online proctored exam or authorized test center (onsite), so you can pick the option that fits your schedule when you book.
EXIN recommends the following training for EXIN ITIL 4 Foundation candidates:
Pair that training with the 376 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
Yes. Fast2test offers a free PDF demo for the EXIN ITIL 4 Foundation exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.
Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding ITILFND_V4 exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.
Delivery is instant: your files are emailed to you within one minute of payment and can also be downloaded directly, with no limit on the number of computers you install them on. If nothing has arrived within 2 hours, contact our customer service team and we will sort it out.
The EXIN ITIL 4 Foundation syllabus is organized into 3 domains. The main areas include Service Management Key Concepts, ITIL Service Value System (SVS), and The Four Dimensions of Service Management. Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
EXIN ITIL 4 Foundation Sample Questions:
What is a change schedule PRIMARILY used for?
- A. To help plan emergency changes
- B. To help manage normal changes
- C. To help authorize standard changes
- D. To help assign a change authority
Correct Answer: B 🗳️
Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?
- A. Focus on value
- B. Think and work holistically
- C. Start where you are
- D. Optimize and automate
Correct Answer: B 🗳️
Which is the FIRST action when optimizing a service?
- A. Implement the improvements
- B. Understand the organizational context
- C. Assess the current state
- D. Agree the future state
Correct Answer: B 🗳️
Which practice ensures that service actions, that are a normal part of service delivery, are effectively handled?
- A. Service request management
- B. Service level management
- C. Incident management
- D. Problem management
Correct Answer: A 🗳️
Which practice MOST requires staff who demonstrate skills such as empathy and emotional intelligence?
- A. Service request management
- B. Continual improvement
- C. Problem management
- D. Service desk
Correct Answer: D 🗳️
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