[May-2024] The Best Community Cloud Consultant Study Guide for the ADX-271 Exam
ADX-271 certification guide Q&A from Training Expert Fast2test
Salesforce ADX-271 certification exam is ideal for professionals who have experience in using Salesforce Experience Cloud platform and want to enhance their skills further. Create and Manage Experience Cloud Sites certification demonstrates that the candidate has the knowledge and skills to create and manage experience cloud sites successfully. It also provides a competitive edge to the candidate in the job market and helps them to advance their career in the Salesforce ecosystem.
Salesforce ADX-271 exam is designed for professionals who have experience working with Salesforce and are looking to specialize in creating and managing Experience Cloud Sites. ADX-271 exam covers a range of topics, including site design and customization, community management, user and content management, and integration with other Salesforce tools and features. ADX-271 exam is designed to test the skills and knowledge of professionals who are responsible for managing Salesforce Experience Cloud Sites and ensuring that they are optimized for maximum performance.
NEW QUESTION # 71
Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display. Which step should be taken to improve display time performance of the pages?
Select one or more of the following:
- A. Enable Progressive Rendering
- B. Turn on client-side Caching
- C. Enable On-Demand Rendering
- D. Turn on server-side Caching
Answer: A
NEW QUESTION # 72
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
- A. All site users that require access to certain records for certain objects have the proper Sharing set.
- B. Any site users that require access to specific records have the proper Sharing Rule.
- C. All site users have the appropriate role assigned.
- D. All site users that require access to all records across all objects have the proper Sharing Set.
Answer: A
Explanation:
The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use Sharing Sets, which are features that allow you to share records based on common account or contact fields.
NEW QUESTION # 73
Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers
- A. Fix the header's Position.
- B. Write custom code
- C. Download an app from AppExchange
- D. Edit the default navigation
Answer: B,C
NEW QUESTION # 74
Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer
- A. Create a Chatter group in the Community and include all employees
- B. Create a Chatter group in the internal Salesforce org and include all employees
- C. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
- D. Create a post on a custom object, Announcements that all employees follow
Answer: A
NEW QUESTION # 75
Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.
Select one or more of the following:
- A. Assign Data categories to Chatter profiles and map to Topics
- B. Assign Topic categories to articles
- C. Assign Data categories to articles and map to Topics
- D. Assign articles directly to Navigational Topics
Answer: C
NEW QUESTION # 76
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Enable Chatter for the Customer Service Napili Community
- B. Add a generic component and name it Leaderboard
- C. Drag and drop the Reputation Leaderboard component onto the home page
- D. Create a custom Lightning component and add it to the home page
Answer: C
NEW QUESTION # 77
Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?
- A. Upload an HTML header in Community Management with Javascript that contains a link to the external website.
- B. Create a rich text field inside the Navigation object and include the website URL as an href link.
- C. Update the Default Website Link property inside Property Editor to the company's website.
- D. Create a Navigation menu item inside Community Builder with External URL type.
Answer: D
NEW QUESTION # 78
As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?
- A. #AskForce on Twitter and the Success Community
- B. Executives and the Partner Relationship Manager
- C. Partner Relationship Manager and Marketing Managers
- D. Sales Team, Marketing Team, Service Team and Executives
- E. Partner Relationship Manager and Sales Managers
Answer: D
NEW QUESTION # 79
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.
- A. Wendy should access Community Manager and Community Builder via a Desktop browser only.
- B. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
- C. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
- D. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
Answer: A
NEW QUESTION # 80
You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?
- A. Install the Google Translation component which allows Authenticated users to swap between languages
- B. Language will be determined by the language set on their User Profile
- C. Place the Language Picker Component on the Community home page
- D. Multi-Language support is not available for Napili Template communities
- E. Develop a custom lightning component which will allow seamless transition between languages
Answer: B
NEW QUESTION # 81
Which step denotes the completion of an Experience Cloud site setup?
- A. Activating the site
- B. Assigning profiles to users
- C. Setting up SSO
- D. Assigning roes to users
Answer: A
Explanation:
The step that denotes the completion of an Experience Cloud site setup is activating the site. Activating the site is the final step that makes your Experience Cloud site live and accessible to your users and visitors. Before activating the site, you need to complete other steps such as creating pages, adding components, configuring settings, assigning permissions, and testing functionality. After activating the site, you can still make changes and updates as needed.
NEW QUESTION # 82
What are the four stages of the Community Roll-out framework?
- A. Analyse > Design > Implement > Maintain
- B. Plan > Develop > Test > Review
- C. Establish > Manage > Measure > Engage
- D. Create > Communicate > Design > Implement
- E. Design > Implement > Grow > Review
Answer: C
NEW QUESTION # 83
Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. What do you use to achieve this?
- A. Moderation Rules
- B. Member Criteria & Rules
- C. Member Rules
- D. Content Criteria & Content Rules
- E. Enable Automatic Sensitive Word Filtering
- F. Content Criteria & Rate Rules
Answer: D
NEW QUESTION # 84
What are two ways a question can be escalated to a case?
Choose 2 answers
- A. Manually by a moderator selecting ''Escalate to Case'' in the Feed
- B. Manually by users commenting ''Escalate''
- C. Automatically via process Builder by meeting specified criteria
- D. Automatically via Case Assignment Rules
Answer: A,C
Explanation:
A question can be escalated to a case in two ways:
Manually by a moderator selecting ''Escalate to Case'' in the Feed. A moderator is a user who has permission to manage content on your site. A moderator can escalate a question to a case by clicking on the ''Escalate to Case'' action in the Feed menu of the question post.
Automatically via process Builder by meeting specified criteria. Process Builder is a tool that allows you to automate business processes based on criteria and actions. You can use Process Builder to create a process that escalates a question to a case when certain criteria are met, such as number of comments, number of likes, or time elapsed.
NEW QUESTION # 85
Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:
- Drive more revenue from sales channels
- Allow channel partners to provide service to buyers
- Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:
- A. Guided selling for Community Cloud
- B. CPQ for Community Cloud
- C. Sales channels the Community Cloud
- D. Direct pricing for Community Cloud
Answer: B
NEW QUESTION # 86
What is required when creating portal users through Just-Time (JIT) provisioning?
- A. Organization_id
- B. FederationIdentifier
- C. FirstName
- D. User.Role
Answer: A
NEW QUESTION # 87
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