Quality 46150T PDF Dumps - 46150T Exam Questions
Most UptoDate Avaya 46150T Exam Dumps PDF 2022
NEW QUESTION 18
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
- A. Up to 30 Avaya IP Office TM system inventories
- B. Up to 30 Avaya Aura systems
- C. Up to 3000 Avaya IP Office TM users
- D. Up to 3000 Avaya IP Office TM systems
- E. Up to 30,000 call recordings
Answer: D
NEW QUESTION 19
Your customer is looking to add a contact center solution to their IP Office TM base, but describes customer interactions which would benefit by more advanced features, such as live monitoring and quality management.
What offers could you suggest connecting to implement both simple inbound voice call routing and enterprise-grade features? (Select two.)
- A. Avaya IX TM Spaces
- B. Avaya IX TM Meetings
- C. Avaya IX TM Workforce Engagement Select
- D. Avaya IX TM Contact Center
- E. Avaya Contact Center Select
Answer: C,E
NEW QUESTION 20
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOSS includes major software upgrades, updates and patches.
- B. Default coverage hours for IPOSSare365x 24.
- C. IPOSS includes remote diagnostic capabilities.
- D. IPOS Scan be sold under wholesale and co-delivery models.
- E. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
Answer: A,D
NEW QUESTION 21
Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.
- A. Agent Desktop
- B. Avaya IX TM Workplace
- C. Avaya IX TM Meetings
- D. Avaya IX TM Workspaces browser
Answer: A,C
NEW QUESTION 22
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
- A. Driving efficiencies
- B. Customer Satisfaction
- C. Bring Your Own Device (BYOD)
- D. Simplifying management
- E. Work from anywhere
Answer: B,E
NEW QUESTION 23
A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?
- A. Basic Edition
- B. Preferred Edition
- C. Server Edition
- D. Essential Edition
- E. Select Edition
Answer: D
NEW QUESTION 24
A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.
Which of these endpoints would you recommend?
- A. J139
- B. K165
- C. J129
- D. K155
- E. J179
Answer: D
NEW QUESTION 25
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Basic Edition
- B. Server Edition
- C. Essential Edition
- D. Preferred Edition
- E. Select Edition
Answer: B
NEW QUESTION 26
The _______________ licensing model is based on the number of concurrent agents logged in.
- A. Workforce Management Named User
- B. Concurrent
- C. Core
- D. Power
Answer: A
NEW QUESTION 27
Your customer describes a recent situation in which they were not able to accurately forecast demand and were short-staffed as a result.
Which feature of Avaya IX TM Workforce Engagement Select would help this customer mor effectively manage staff?
- A. Live Monitor
- B. Analyze module
- C. Workforce Management
- D. Desktop Trigger
- E. Coach and Learn
Answer: A
NEW QUESTION 28
Which of the following customer concerns are related to customer experience? (Select two.)
- A. Driving efficiencies
- B. Customer Satisfaction
- C. Bring Your Own Device (BYOD)
- D. Simplifying management
- E. Contextual experiences
Answer: B,E
NEW QUESTION 29
A prospective customer contact says, "Our business is very complex, Our agents work in six major databases on every call."
Which of the following attributes will help your proposals how that Avaya IP Office TM is easy to integrate?
- A. Modular
- B. Secure
- C. Resilient
- D. Scalable
- E. Simple
Answer: C
NEW QUESTION 30
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. IP500 V2
- B. VMware
- C. Hyper-V
- D. Linux Server
- E. Cloud computing platform
Answer: B,C,D,E
NEW QUESTION 31
You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)
- A. Director of IT
- B. Contact Center agents
- C. Contact Center directors and managers
- D. Quality assurance managers and supervisors
Answer: B
NEW QUESTION 32
You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?
- A. Avaya IX TM Spaces
- B. Avaya Call Reporting
- C. IP Office Media Manager
- D. Simplified Web Self-Administration
- E. Cloud Operations Manager
Answer: A
NEW QUESTION 33
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Basic Edition
- B. Essential Edition
- C. Preferred Edition
- D. Server Edition
- E. Select Edition
Answer: C
NEW QUESTION 34
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
- A. Supports the distribution of on-premise and remote agents and supervisors
- B. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
- C. Is built for Avaya IX TM Workforce Engagement Select
- D. Provides rapid deployment targets
- E. Offers only simple inbound voice call routing and reporting
Answer: A,C,D
NEW QUESTION 35
Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
- A. Desktop Trigger
- B. Workforce Management
- C. Recorder Edition
- D. Quality Management Edition
- E. Standard Edition
Answer: B
NEW QUESTION 36
What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)
- A. Basic call recording
- B. Integrated video capture for agents and callers
- C. Customizable reporting
- D. Complete and searchable call data
- E. Real-time agent wallboards and dashboards
Answer: A,C,E
NEW QUESTION 37
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya J139 desk phones
- B. Avaya Aura
- C. Avaya IX Conference Phones
- D. Avaya Web RTC soft clients
- E. Avaya IP Office TM
Answer: A,C
NEW QUESTION 38
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)
- A. Add secure mobility features
- B. Integrate and re-use equipment l already own
- C. Meet the UC needs of road warrior employees
- D. Improve the customer experience
- E. Grow my business
Answer: A,B
NEW QUESTION 39
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