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HP HP2-B117 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What are HP Care Pack services?

A) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
B) Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
C) Bundled genuine HP supplies sold contractually
D) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty

2. Who invented the office laser printer?

A) Xerox
B) HP
C) Compaq
D) IBM

3. What is the major difference between an HP MFP and an HP flow MFP?

A) HP flow MFPs are optimized to handle the demands of digital document workflows.
B) HP flow MFPs are more energy efficient, for a greener office.
C) HP flow MFPs have more optional finishing devices, for a more versatile printing system.
D) HP flow MFPs are designed to fit aesthetically into a modern office environment.

4. What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?

A) HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.
B) Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
C) HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.
D) An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.

5. What is HP Digital Sending Software?

A) Cloud-based digital sending functionality
B) Server-based digital sending functionality
C) Digital sending functionality that is embedded in an HP MFP or scanner
D) Digital sending functionality that includes TWAIN scanning

Solutions: